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Cognitive services

Using words and numbers

We offer a range of tailored solutions that can help to make banking with us easier. For example, we offer the ability to personalise your debit card to make it more easily recognisable or to change the colour contrast. You can also change your PIN to something more memorable to you. Just select what you’re interested in below to find out more.

Using words and numbers

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Latest developments

See the latest additions and updates to our accessibility services.

Changing your settings

If you want to make your computer or device easier to use, we’ve created a site with disability charity AbilityNet to show you how to do so.

Download our guide

Read more about our accessible services and other ways to bank in our ‘ Making banking easier 1.29 MB ’ brochure.