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Latest accessibility developments

Our latest accessibility developments

We’re committed to inclusive design and accessible services – using new technology to make banking easier for you.

Contactless payments

Our debit and credit cards have a contactless payment feature. This lets you make payments under £30. All you have to do is tap your card on a contactless reader. Read below to find out more about contactless technology and how it can help you.

bPay by Barclaycard

bPay by Barclaycard

bPay is a contactless payment service that uses a pre-paid account that can be linked to most major credit or debit cards – you don’t need to bank with us or have a Barclaycard. The devices currently available are a wristband, key fob, loop or sticker. You can get them from the bPay website

bPay could be helpful if you have dexterity problems, sight loss or dyslexia. It works just like a contactless card – just tap your bPay device on the contactless reader to pay for anything £30 and under.

You can also use the bPay mobile app to instantly track your spending. You can also use it to top up your bPay account on the go, so you can always use your device for payments.

If you get a bPay device and would like your welcome pack and chip ID in braille, large print or audio, please email your full name, phone number and order number to help@bpay.co.uk.

You can find out what some of our customers think of our accessibility options and see what people are saying about us in this Which? article .

Your Android phone

Your Android phone

You can link your Barclays debit or credit card to your Android phone and use it whenever you see the contactless symbol.

Also you can make payments from £30 to £100. – to make larger paymentsyou need to hold your mobile on the card reader, enter your normal card PIN on your mobile thenhold your phone over the reader again.

To set up Contactless Mobile, you’ll need the latest version of the Barclays Mobile Banking app installed on your phone.

Apple Pay

Apple Pay

You can use your Apple device to pay with your debit card or credit card. Just need to tap your device against the contactless reader, and authorise the payment in the Apple Pay app with your Touch ID.

To set up Apple pay just make sure your Phone, iPad or Apple Watch is running the most up-to-date iOS by checking ‘Software update’ – you’ll find this under ‘General’ in ‘Settings’.

Get more help

Contact us

Still haven’t found what you’re looking for?

 

Latest developments

See the latest additions and updates to our accessibility services.

Changing your settings

If you want to make your computer or device easier to use, we’ve created a site with disability charity AbilityNet to show you how to do so.

Download our guide

Read more about our accessible services and other ways to bank in our ‘ Making banking easier 1.29 MB ’ brochure.

Important Information

1. To maintain a quality service, we may monitor and record phone calls. Calls to 0800 numbers are free when calling from a UK landline. Charges may apply when using a mobile phone or when calling from abroad. Call charges