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How to manage your investment

Learn about investing

It is important to keep track of your investments. This can be done in 2 ways, depending on how you purchased them.

  • If purchased through Barclays Investments, Log in to your account
  • If purchased through an adviser at Barclays Financial Planning, you’ll find contact options and telephone numbers below

Barclays Investments customers

Manage investments purchased after 14 March 2011

As a Barclays Investments customer you can manage your portfolio and take care of the following:

  • Evaluate & analyse: View your current investment balances and monitor fund performances with our online tools
  • Buy & sell investments
  • Switch: You can change where your money is invested, choosing between your purchased funds or selecting a new investment.
  • Top up: Increase the amount you have in a fund or account
  • Transfer ISA: Arrange to transfer ISAs from prior tax years and other providers to Barclays
  • Manage your personal details: Update or change your personal information including address and bank account details
  • Add other investments you may have and track all of them in one place


 

Log in   or call: 0800 445 443 1

Barclays Financial Planning

Manage investments purchased before 14 March 2011

The Barclays Financial Planning advice service is no longer available and was withdrawn on 18 February 2011. Your existing investments are not affected by these changes.

As an existing Barclays Financial Planning customer, you can still receive the following services:

  • Funds
    Get a valuation of your investment funds or make general enquiries (including encashing part or all of your investment) on
    0870 606 6483 2. Or manage funds purchased through Open Invest
  • Maturities
    Get a valuation of your fixed-term investment (structured product) on 0800 234 6021 2
  • Bonds
    For investment bond holders, please contact the bond provider directly on the number quoted in any letter relating to your investment

Retail Distribution Review: What it means for you

Barclays Investments do not provide financial advice. If you are unsure if an investment is right for you, please seek independent financial advice.

The Retail Distribution Review (RDR) is a framework of requirements and regulations launched by the Financial Services Authority that aims to increase consumer confidence by raising professional standards for those receiving investment advice and the levels of transparency offered to customers looking to buy financial products or services.

The RDR aims to ensure...

  • clearer service – a better understanding of the service consumers should receive
  • clearer costs – increased clarity over the cost of investment advice
  • higher standards – greater confidence that advisers are suitably qualified

These changes to the way investors receive and pay for investment advice will come into effect on the 31 December 2012 and will apply to all advisers in the UK retail investment market. For further details, please view the Guide to RDR 50 KB

Important information
1. Lines are open 8am-7pm Monday to Friday and 9am-3.30pm on Saturday. To maintain a quality service, we may monitor and record phone calls. Charges may apply when using a mobile phone or when calling from abroad. Read our call charges and information
 
2. Lines are open 9am-5.30pm Monday to Friday. To maintain a quality service, we may monitor and record phone calls. Charges may apply when using a mobile phone or when calling from abroad. Read our call charges and information

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


 

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Financial Services Compensation Scheme. Protecting your money. Find out more here.