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Mobile PINsentry

Mobile PINsentry

Mobile PINsentry is a feature in the Barclays Mobile Banking app that you can use in the same manner as you would your PINsentry card reader. It offers you the same convenience as your card reader and the added flexibility that means you don’t have to carry your card reader with you when you’re out and about.

You don’t need to register for Mobile PINsentry – it comes automatically as part of the Barclays Mobile Banking app. It’s a great feature for customers who use PINsentry to do their Online Banking. Remember, you will need to have registered for Barclays Online Banking and received your PINsentry card reader before you can use the Mobile version of PINsentry.


Please note that although Mobile PINsentry is a feature of the Barclays Mobile Banking app, it is only designed for use with Barclays Online Banking. There are currently no functions within the Barclays Mobile Banking app that require PINsentry authentication.

How do I log in with Mobile PINsentry?

How else can I use PINsentry?

How do I log in with Mobile PINsentry?

You will need: 

  • The Barclays Mobile Banking app 
  • Your Barclays Mobile Banking 5-digit passcode


Go to the Online Banking log-in page:

  1. Enter your surname and then your membership number, card number or sort code & account number. Select Next
  2. Enter the requested number of digits of the long number running across the middle of your debit card, cash card or authentication card (this is usually the last 4 or 5 digits)
  3. Open Barclays Mobile Banking and select Mobile PINsentry from the log-in page 
  4. At the Mobile PINsentry page, enter your 5-digit Barclays Mobile Banking passcode 
  5. Select Identify and follow the instructions to generate your 8-digit authorisation code 
  6. Enter the code on the log-in page and select Log in


How do I use Mobile PINsentry?

You'll notice there are 3 buttons within Mobile PINsentry: Identify, Respond and Sign. They all have similar functions (to verify your identity and protect your accounts) but are used in different circumstances.


If you've logged in with your passcode and memorable word and are asked to authenticate using PINsentry (for example if you are setting up Text Alerts), the process is the same as logging in.


This is used if you're registering for Barclays Pingit or any other Barclays apps. The process is similar to logging in – you'll get full instructions when you register.


If you've made a payment to someone new in Online Banking, you'll be asked to sign the payment. The process is similar to logging in – you'll get full instructions when you're making your payment.


Mobile PINsentry

I don’t have Barclays Mobile Banking but I want to enjoy the benefits of PINsentry

No problem – we can send you out a card reader which you can use with your debit card and your debit card PIN to generate PINsentry authentication code. You can upgrade to PINsentry within Online Banking and you can still use your passcode and memorable word to log in to Online Banking if you don’t have your card reader to hand.

Important information
1. Terms, conditions and restrictions apply . You must have a Barclays current account and be aged 16 or above to use Barclays Mobile Banking (BMB). You will need to register and match your UK mobile number with your Barclays current account. Compatible smartphone, operating system and internet access (fees may apply) required.
The BMB app only works with Android 2.3 and above, iOS 5.0 and above or BlackBerry OS 5.0 and above. You may be charged by your service provider for internet access on your smartphone.
You are able to register either your personal or your business accounts with Barclays Mobile Banking. If you require both, then you will need to register more than once with a different smartphone device and different telephone number. Business customers may be charged for certain transactions depending on their tariff.
Business and Corporate Barclaycard credit cards cannot be registered to Barclays Mobile Banking at this time.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


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