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Mobile PINsentry

 Discover Mobile PINsentry. You'll never need to carry your card reader with you again.

What is Mobile PINsentry

You’ll find Mobile PINsentry in your Barclays Mobile Banking app*. It gives you the same security as your PINsentry card reader, and does all the same things.

There’s no need to register separately for Mobile PINsentry – it’s automatically included in your Barclays Mobile Banking app.

You’ll just need to have registered for Barclays Online Banking and upgraded to PINsentry before you can start using Mobile PINsentry. Once you’ve registered for Barclays Mobile Banking, it can take up to 10 days for Mobile PINsentry to show up in your app.

There are 3 buttons within Mobile PINsentry: Identify, Respond and Sign. They all have similar functions (to verify your identity and protect your accounts) but are used in different circumstances.

 

Identify

Respond

Sign

 

Give the Barclays Mobile Banking app a try

With the app it’s easy to take care of your money without having to visit a branch.

It's free, secure and easy to use – so why not give it a try today?

 

 

Identify

You can use Mobile PINsentry to confirm your identity in the same way as your would using your card reader – for example, if you’re logging in to Online Banking.

How do I log in to Online Banking with Mobile PINsentry?

Visit the Online Banking log-in page and tell us who you are, using your membership number, card number or sort code & account number.

Then follow the steps on screen to confirm your identity using Mobile PINsentry. You’ll need your Barclays Mobile Banking app, but it doesn’t need to be connected to the internet.

If you get stuck at any point in the process, there are instructions on the Log in  page, or you can refer to our step-by-step
Mobile PINsentry guide

Respond

This is used if you’re registering for Barclays Pingit *, or any other Barclays app. It’s a similar process to logging in, and will enable us to verify your identity quickly. You’ll get full instructions when you register.

Sign

If you’re making a payment to someone you haven’t paid before in Online Banking, you’ll be asked to sign the payment – it’s one of the ways we protect your security. It’s a similar process to logging in, and you’ll get full instructions when you’re making the payment.

I don’t have Barclays Mobile Banking but I want to enjoy the benefits of PINsentry

No problem – we can send you out a card reader which you can use with your debit card and your debit card PIN to generate PINsentry authentication code. You can upgrade to PINsentry within Online Banking and you can still use your passcode & memorable word to log in to Online Banking if you don’t have your card reader to hand.

Important information

* Terms and conditions apply. You must have a UK current account, be aged 16 or over, and have a mobile number to use Barclays Mobile Banking or Barclays Pingit. Only Barclays customers can register for Barclays Mobile Banking.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


 

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