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Making a Business Insurance claim

Making a Business Insurance claim

It’s easy to make a claim on your insurance. The Business Insurance Team at Allianz will ensure the process is straightforward and your claim is settled promptly 1.

To make a claim, you can either complete an online form or give us a call on 0844 893 9639 2.

Claim forms

Find the product for which you want to make a claim and select the link to complete the relevant form on the Allianz website.

Motor

Make a claim for a motor theft, damage to a vehicle or injuries resulting from a road traffic accident.

If your claim is for damage to vehicle glass, please call Autoglass on 0800 36 36 36 4

Property

Make a claim for loss or damage to your property or possessions other than under an Engineering or Marine policy.

Liability

Make a claim for an accident that occurred at your place of work, on premises that are someone else's responsibility or for damage/injury caused by a product.

Personal accident

Make a claim for personal accident or sickness.

Legal protection

Make a claim if you are in dispute with another party and are claiming for legal protection.

Professional indemnity

Make a claim under your professional indemnity policy to correct a mistake resulting from professional negligence or if you're facing legal action.

Directors and officers

Make a claim as part of your directors and officers policy.

Engineering

Make a claim under your engineering policy.

Marine

Make a claim under your marine policy.

What happens next?

Once your form has been received, one of Allianz's claims handlers will be in touch within 3 days to provide your claim reference number and discuss the next stages.

Making a claim by phone or post

If you would prefer not to submit your claim online, you can give us a call on 0844 893 9639 2 or send your claims details by post to:

Barclays Business Insurance Claims Centre
Allianz Insurance plc
500 Avebury Boulevard
Milton Keynes
MK9 2XX
 
If you are making a claim for Legal Protection, please send your details to:

Allianz Legal Protection
Redwood House
Great Park Road
Bradley Stoke
Bristol
BS32 4QW
 
You can also email general queries to barclaysbusinessinsuranceclaims@allianz.co.uk

Important Information

1. 90% of claims are settled within 2 weeks, upon receipt of all required documentation and validation of the claim by Allianz.
 
2. Lines are open Monday to Friday, 9am-5pm (excluding bank and public holidays). Emergency support is available outside of these hours on the same number. Call charges will apply – please check with your service provider. For your security and to maintain quality service, calls may be monitored and recorded.
 
3. Lines are open Monday to Friday, 8am-6pm (excluding bank and public holidays). Call charges will apply – please check with your service provider. For your security and to maintain quality service, calls may be monitored and recorded.
 
4. Autoglass provides a 24/7 service, 365 days a year. Call charges will apply – please check with your service provider. For your security and to maintain quality service, calls may be monitored and recorded.