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Call us

We're only a phone call away

To find out more or apply for a product or service, you can find the right phone number here. They're listed alphabetically by service and include the number to call for lost or stolen cards (under L). If you're an existing customer, you can also call us on 08457 555 555.

Read our call charges and information

The Online Banking Helpdesk is only for customers wanting help or information on Online Banking.

Product or service Phone number Information & opening hours
A
Accessible services 0800 400 100 (select option 2) For information on products and services in Braille, large print or audio tapes. Order brochures through our Accessible services website
B
Barclaycard
Customer services for existing customers 0844 811 9111 Lines open 24 hours, seven days a week
For information and to apply 0845 766 0758 Lines open Monday to Friday 8am-8pm and Saturday 8am-2pm
Deaf helpline (Minicom) 0844 811 9191 Lines open 24 hours, seven days a week
Barclaycard Internet Banking 0844 556 0105 (Outside the UK dial +44 1642 332 308) Lines open Monday to Friday 8am-10pm, Saturday 10am-6pm, Sunday 11am-7pm
Branches
For locations, phone numbers, opening hours and disability access information 0800 400 100 (Select option 2) Lines open Monday to Sunday 7am-11pm
Use our Branch locator
C
Cardholder protection
For information and to register 0844 848 2916
Report lost or stolen cards (Existing customers) 0808 100 6667 (Outside the UK dial +44 1904 544 666) Lines open 24 hours, seven days a week. UK calls are free. You can reverse charge outside the UK
Cash machines 0800 400 100 (select option 2) Lines open Monday to Sunday 8am-11pm. Find a cash machine
Current accounts
Existing customers - general enquiries and account servicing through our Telephone Banking service (please register for this first) 08457 555555  (outside the UK dial +44 24 7684 2100) 24-hour push button service. Talk to an adviser Monday to Sunday 7am-11pm

To register for Telephone Banking, call the number at the top of your statement. Lines open Monday to Sunday 7am-11pm
Helpline for First Additions account holders 0845 600 7722 These helplines are only available to account holder of First Additions, Additions, or Additions Plus
Helpline for Additions account holders 0845 723 1103
Helpline for Additions Plus account holders 0845 300 3466
For all other current accounts, including youth accounts, students & graduates, visit your local Barclays branch. Find a branch
F
Fraud
To contact us if you believe your account has been fraudulently used 0845 7555 555 Talk to an adviser Monday to Sunday 7am-11pm
I
Insurance
Car insurance 0800 197 1150 Lines are open Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Life insurance 0800 046 6171 Get a Find out more online
Lines are open Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-4pm
Health cover 0800 316 2825 Get a quote online
Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm
Home insurance
(building and contents)
0800 068 8097 or Textphone: 0800 828 925 Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Travel insurance 0800 107 7168 Get a quote online
Lines open Monday to Friday 8am-8pm, Saturday 8am-7pm and Sunday 9am-5pm

Payment Protection Insurance

For further information relevant to PPI, please refer to www.barclays.co.uk/PPIinformation

0500 500 700 or Disability helpline: 0800 400 100 Lines open Monday to Friday 8am-10pm
International Banking +44 1202 648 921 See our International Banking site
Interest rates 0845 603 0845 Look at Savings interest rates online
Lines open Monday to Friday 8.30am-5.30pm and Saturday 9am-1pm.
Investments
Barclays Investments – new customers and existing customers who bought online via Barclays investments 0800 445 443 Lines are open Monday to Friday 8am to 7pm and Saturday 9am to 3:30pm
Investment ISAs – new customers and existing customers who bought online via Barclays Investments 0800 445 443 Lines are open Monday to Friday 8am to 7pm and Saturday 9am to 3:30pm
Enquiries about investments bought via Barclays Financial Planning 0845 600 6543 Lines open Monday to Friday 8.30am to 5.30pm
L
Life insurance 0800 068 2237 Find out more
Lines are open Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-4pm
Loans
Barclayloan
For information and to apply 0800 716 598 Lines open Monday to Sunday 8am-10pm.

Existing Online Banking customers can apply in Online Banking for a Barclayloan. Loans overview
If you aren't a Barclays customer, visit any branch
Homeowner loan
For information and to apply 0800 183 0513 Apply online
Lines are open Monday to Friday 9am-7.30pm and Saturday 9am-5pm.
Professional and Career Development Loan
To request an application form contact the National Careers Service 0800 100 900 Lines open Monday to Sunday 8am - 10pm.
To apply (existing current account customers) 0845 609 0060
(Select option 1) Textphone: 0500 442211
Lines open Monday to Friday 9am-7pm
Lost and stolen cards
To report your Barclays debit card lost or stolen 08700 104503 (outside the UK dial +44 1928 584421). (select option 1) Lines open 24 hours, seven days a week.
Lost or stolen card?
Cardholder Protection
To cancel all your cards, for existing policy holders only 0808 100 6667 (outside the UK dial +44 1904 544 666) Lines open 24 hours, seven days a week. UK calls are free. You can reverse charges outside the UK.
M
Mortgages
For new mortgages and additional borrowing 0800 316 5500 Lines open Mon- Fri 8am - 9pm, Saturday 9am - 8pm and Sunday 10am - 4pm
For existing mortgage queries 0800 022 4022 Lines open Monday to Friday 8:30am-5:30pm
Buy to Let mortgages (sales) 0845 075 7060 Lines open Monday to Friday 9am-6pm
Buy to Let mortgages (servicing) 0800 022 4022 Lines open Monday to Friday 9am-5pm
O
Online Banking Helpdesk
If you've forgotten your log-in details (passcode, membership number, memorable word)   Re-set log-in details
To register if you have a current account and Connect/VISA Electron card   Register for Online Banking
To register without a Connect card or if you're an existing user needing help 0845 600 2323 (outside the UK dial +44 247 684 2063) Lines open Monday to Sunday 7am-11pm.
Overdrafts
Existing Online Banking customers   Overdraft overview   to apply for an overdraft or visit any branch.
P
Premier Banking 0845 850 1000  
Protection and pensions
Critical illness, income protection, stakeholder pensions 0845 070 5099 Lines open Monday to Friday 9am-5pm.
S
Savings
New customers   See our savings accounts or contact any branch.
Existing Barclays customers 08457 555555 Existing Barclays customers only.
E-savings Account
(for Online Banking customers only)
  Existing Online Banking customers can apply online for E-savings. e-savings overview
Euro Savings Account 0845 600 6664
(Select option 2)
Lines open Monday to Friday 8am-8pm.
Barclays Treasury Deposits   Apply in your local branch. Find a branch
Cash ISA & Savings Bonds servicing requests (existing customers only) 0845 603 0845
Textphone: 0800 783 7303
Lines open Monday to Friday 8:30am-5:30pm and Saturday 9am-1pm
Tax-free savings
For help on whether you're eligible to receive interest tax-free, call the HM Revenue & Customs Registration Helpline 0845 980 0645 Lines open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm
T
Telephone Banking
To register Call the number at the top of your statment Lines open Monday to Sunday 7am-11pm
For existing customers to call 08457 555555 (outside the UK dial +44 24 7684 2100) 24 hour push-button service.
Talk to an adviser Monday to Sunday 7am-11pm.
Travel insurance 0800 107 7168 Get a quote online.
Lines open Monday to Friday 8am-8pm, Saturday 8am-7pm and Sunday 9am-5pm.
Travel money 0845 600 80 90 (Select option 3) Lines are open Monday to Friday 8am -10pm, Saturdays 9am-8pm and Sundays and bank holidays 10am-8pm. Closed Christmas Day, Boxing Day and New Year’s Day
You can also apply online from our Foreign currency page

 

Important information about our phone numbers and call charges
The Textphone numbers quoted are for use by hearing impaired customers who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.

To maintain a quality service, we may monitor or record phone calls. The following is a guide to call charges from landlines within the UK: Read our call charges and information

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


 

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