Call us

We're only a phone call away

To find out more or apply for a product or service, you can find the right phone number here. They're listed alphabetically by service and include the number to call for lost or stolen cards (under L). If you're an existing customer, you can also call us on 0345 734 5345.

Call charges

The Online Banking Helpdesk is only for customers wanting help or information on Online Banking.

Product or service Phone number Information & opening hours
A
Accessible services 0800 400 100 (select option 2) For information on products and services in Braille, large print or audio tapes. Order brochures through our Accessible services website
B
Barclaycard
Existing customers 0800 151 0900 (landlines) or 0333 200 9090 (mobiles) (outside the UK call +44 (0)1604 230 230) Lines open 24 hours, 7 days a week
For new applications 0800 731 0200 Lines open Monday to Sunday 8am-11pm
mybarclaycard customer services 0800 161 5300 (landlines) or 0333 202 7900 (mobiles) (outside the UK call +44 (0)1452 828 001) Lines open 7am-midnight, 7 days a week
Branches
For locations, phone numbers, opening hours and disability access information 0800 400 100 (Select option 2) Lines open Monday to Sunday 7am-11pm
Use our Branch locator
C
Cardholder protection
For information and to register 0844 848 2916
Report lost or stolen cards (Existing customers) 0808 100 6667 (Outside the UK dial +44 1904 544 666) Lines open 24 hours, seven days a week. UK calls are free. You can reverse charge outside the UK
Cash machines 0800 400 100 (select option 2) Lines open Monday to Sunday 8am-11pm. Find a cash machine
Current accounts
Customer services - general enquiries and account servicing through our Telephone Banking service (please register for this first) 0345 734 5345  (outside the UK dial +44 24 7684 2100) 24-hour push button service. Talk to an adviser Monday to Sunday 7am-11pm

To register for Telephone Banking, call the number at the top of your statement. Lines open Monday to Sunday 7am-11pm
Helpline for First Additions account holders 0800 328 6931 These helplines are only available to account holder of First Additions, Additions, or Additions Plus
Helpline for Additions account holders 0333 202 7527
Helpline for Additions Plus account holders  0800 99 4422
For all other current accounts, including youth accounts, students & graduates, visit your local Barclays branch. Find a branch
F
Fraud
To contact us if you believe your account has been fraudulently used 0345 734 5345 Talk to an adviser Monday to Sunday 7am-11pm
I
Insurance
Car insurance 0800 197 1150 Lines are open Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Life insurance 0800 046 6171 Get a quote online
Lines are open Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-4pm
Health cover 0800 316 2825 Get a quote online
Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm
Home insurance
(building and contents)
0800 068 8097 or Textphone: 0800 828 925 Get a quote online
Lines open Monday to Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Travel insurance 0800 107 7168 Get a quote online
Lines open Monday to Friday 8am-8pm, Saturday 8am-7pm and Sunday 9am-5pm

Payment Protection Insurance

For further information relevant to PPI, please refer to www.barclays.co.uk/PPIinformation

0500 500 700 or Disability helpline: 0800 400 100 Lines open Monday to Friday 8am-10pm
International Banking +44 1202 648 921 See our International Banking site
Interest rates 0345 744 5445 Look at Savings interest rates online
Lines open Monday to Friday 8:30am-5:30pm and Saturday 9am-1pm
Investments
Barclays Stockbrokers – for new investment enquiries (including Investment ISAs) 0800 279 6551/0141 352 3909 Lines open 7:30am-7:00pm, Monday to Thursday, 7:30am-6pm on Friday and 9:30am-12:30pm on Saturday. Closed Sunday and bank holidays
Enquiries about investments bought via Barclays Financial Planning 0333 202 7474 Lines open Monday to Friday 8:30am-5:30pm
Enquiries about investments bought online via Barclays Investments 0800 445 443 Lines open Monday to Friday 8:30am-5:30pm
L
Life insurance 0800 068 2237 Apply online
Lines are open Monday-Friday 8am-9pm, Saturday 9am-5pm and Sunday 10am-4pm
Loans
Barclayloan
For information and to apply 0800 716 598 Lines open Monday to Sunday 8am-10pm.

Existing Online Banking customers can apply in Online Banking for a Barclayloan. Loans overview
If you aren't a Barclays customer, visit any branch
Homeowner loan
For information and to apply 0800 183 0513 Apply online
Lines are open Monday to Friday 9am-7:30pm and Saturday 9am-5pm.
Professional and Career Development Loan
To request an application form contact the National Careers Service 0800 100 900 Lines open Monday to Sunday 8am-10pm
To apply (existing current account customers) 0333 202 7480
(Select option 1) Textphone: 0500 442211
Lines open Monday to Friday 9am-7pm
Lost and stolen cards
To report your Barclays debit card lost or stolen 0345 945 4545 (outside the UK dial +44 1928 584421). (select option 1) Lines open 24 hours, seven days a week.
Lost or stolen card?
Cardholder Protection
To cancel all your cards, for existing policy holders only 0808 100 6667 (outside the UK dial +44 1904 544 666) Lines open 24 hours, seven days a week. UK calls are free. You can reverse charges outside the UK.
M
Mortgages
For new mortgages and additional borrowing 0800 316 5500 Lines open Monday to Friday 8am-9pm, Saturday 9am-8pm and Sunday 10am-4pm
For existing mortgage queries 0800 022 4022 Lines open Monday to Friday 8:30am-5:30pm
Buy to Let mortgages (sales) 0333 202 7555 Lines open Monday to Friday 9am-6pm
Buy to Let mortgages (servicing) 0800 022 4022 Lines open Monday to Friday 9am-5pm
O
Online Banking Helpdesk
If you've forgotten your log-in details (passcode, membership number, memorable word)   Re-set log-in details
To register if you have a current account and Connect/VISA Electron card   Register for Online Banking
To register without a Connect card or if you're an existing user needing help 0345 600 2323 (outside the UK dial +44 247 684 2063) Lines open Monday to Sunday 7am-11pm.
Overdrafts
Existing Online Banking customers   Overdraft overview   to apply for an overdraft or visit any branch.
P
Premier Banking 0345 734 5345  
Protection and pensions
Critical illness, income protection, stakeholder pensions 0333 202 7474 Lines open Monday to Friday 9am-5pm.
S
Savings
New customers   See our savings accounts or contact any branch.
Existing Barclays customers 0345 734 5345 Existing Barclays customers only.
E-savings Account
(for Online Banking customers only)
  Existing Online Banking customers can apply online for E-savings. e-savings overview
Euro Savings Account 0845 600 6664
(Select option 2)
Lines open Monday to Friday 8am-8pm.
Barclays Treasury Deposits   Apply in your local branch. Find a branch
Cash ISA & Savings Bonds servicing requests (existing customers only) 0345 744 5445Textphone: 0800 783 7303 Lines open Monday to Friday 8:30am-5:30pm and Saturday 9am-1pm
Tax-free savings
For help on whether you're eligible to receive interest tax-free, call the HM Revenue & Customs Registration Helpline 0845 980 0645 Lines open Monday to Thursday 8:30am-5pm and Friday 8:30am-4:30pm
T
Telephone Banking
To register Call the number at the top of your statment Lines open Monday to Sunday 7am-11pm
For existing customers to call 0345 734 5345 (outside the UK dial +44 24 7684 2100) 24 hour push-button service.
Talk to an adviser Monday to Sunday 7am-11pm.
Travel insurance 0800 107 7168 Get a quote online.
Lines open Monday to Friday 8am-8pm, Saturday 8am-7pm and Sunday 9am-5pm.
Travel money & travellers cheques 0845 600 80 90 (Select option 3) Lines are open Monday to Friday 8am -10pm, Saturdays 9am-8pm and Sundays and bank holidays 10am-8pm. Closed Christmas Day, Boxing Day and New Year’s Day
You can also apply online from our Foreign currency page

 

Important information about our phone numbers and call charges
The Textphone numbers quoted are for use by hearing impaired customers who have access to a Textphone or Minicom. Where no Textphone number is listed, you can call us using TextDirect.

To maintain a quality service, we may monitor or record phone calls. The following is a guide to call charges from landlines within the UK: Call charges