Barclays Personal Banking
Online Banking
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Call us

We're only a phone call away

To find out more or apply for a product or service, use the phone numbers here. They're listed alphabetically by service – you'll find lost or stolen cards under L. If you're an existing client, you can also call your branch – the number's on your statement – or contact your Premier Manager. Read our call charges and information

Existing clients

Product or service Phone number       Information & opening hours
A
All general account or product enquiries Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Accessible services 0800 400 100 (option 3) For information on products and services in Braille, large print or audio tapes. Order brochures via our Accessible services site
B
Barclaycard
To apply Premier Telephone Banking: 0800 111 777.
Or contact your Premier Manager		 Open 24 hours a day, seven days a week
Lost and stolen Barclaycard 08700 104503
(outside UK +44 1928 584421)		 Open 24 hours a day, seven days a week
Branches 0800 400 100 (select option 3) For locations, phone numbers, opening hours and disability access information. Monday to Sunday 7am-11pm. Branch locator
C
Cardholder Protection
For information and to register 0844 848 2916 Open 24 hours, seven days a week
Report lost or stolen cards 0808 100 6667
(outside the UK dial +44 1904 544 666)		 Open 24 hours, seven days a week. UK calls are free. You can reverse charge outside the UK
Current accounts - Premier Life Bank Account
For questions on your existing account or to open a new one 0800 111 777 Open 24 hours, seven days a week
F
Fraud
To contact us if you believe your account has been fraudulently used Premier Telephone Banking:0800 111 777 Open 24 hours, seven days a week
I
Insurance
Car insurance To apply: 0800 197 1150
To claim: 0845 300 3657		 Get a car insurance quote
Lines are open Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Health cover To apply: 0800 197 1150
To claim: 0845 300 3657		 Lines are open Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Finer home insurance To apply: 0800 051 1663
To claim: 0800 051 0695		 Monday to Friday 7am-10pm and Saturday 8am-noon
Travel insurance To apply: 0800 015 4751
To claim: 0800 068 8188		 Get a travel insurance quote
Monday-Friday 8am-10pm, Saturday 8am-6pm and Sunday 10am-4pm
Interest rates
Premier Bank Account rates & charges Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Savings interest rates Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Mortgage interest rates 0845 678 9998 Monday to Friday 9am-8pm and Saturday 9am-2pm
International Banking +44 (0)1624 684 316
See our site		 International Banking site
L
Loans Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Lost and stolen Barclays bank cards 08700 104503 (outside the UK dial +44 1928 584421) Open 24 hours, seven days a week
M
Mortgages
For new mortgage sales, speak to your Premier Manager or call us 0845 678 9998
Textphone: 0800 169 6029		 Monday to Friday 9am-8pm and Saturday 9am-2pm
Statement queries for Offset Mortgage and Mortgage Reserve 0800 022 4022 Monday to Friday 8.30am-5.30pm
O
Online Banking Helpdesk
If you've forgotten your login details (passcode, membership number, memorable word)   Re-set log-in details
To register if you have a current account and debit card   Register for Online Banking
To register without a debit card or if you're an existing user needing help 0845 600 2323
(outside the UK dial +44 247 684 2063)		 Monday to Sunday 7am-11pm
Overdrafts
Premier Telephone Banking 0800 111 777 Open 24 hours a day, seven days a week
Existing customers can also apply in Online Banking   Overdraft overview
P
Premier Managers Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Premier Telephone Banking (calling from outside the UK) +44 (0)161 869 8012 Open 24 hours a day, seven days a week
S
Savings and investments Premier Telephone Banking: 0800 111 777 Open 24 hours a day, seven days a week
Barclays Stockbrokers
Stocks and shares, Sharedeal Plus, advisory service 0845 777 6776 Monday to Friday 8am-6pm and Saturday 9am-1pm
Online Sharedealing:
For problems registering		 0845 601 7788 Monday to Thursday 7.30am-8.30pm, Friday 7.30am-6pm and Saturday 9am-2pm
T
Travel money & travellers' cheques 0845 600 80 90 (option 3) Monday to Friday 8am-8pm and Saturday 9am-5pm

 

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Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk. Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


 

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