Moving to Barclays
As we’ve now moved all Barclays Direct (formerly ING Direct) accounts to Barclays, we’ve closed the Barclays Direct website.
Information about your move
- All about the transfer brochure 710 KB
- Our terms and conditions brochure 240 KB
- Interest rates for Personal savers brochure 130 KB
Take a journey with us and discover our history
1. To view PDFs, you'll need a PDF file viewer on your computer or device.
2. Talk to an adviser 24/7. Telephone Banking offers you an automated, fast-track service 24 hours a day, 7 days a week. You can speak to a personal banker by pressing 0 on your phone.
Business Customers – 0345 605 2345
Personal Customers – 24-hour push button service – 0345 734 5345
3. Mortgage services are available 8:30am–5:30pm, Monday to Friday, and 9am–1pm on Saturday.
For new mortgage enquiries, switching or additional borrowing, call us on 0333 202 7580. Lines are open 9am–9pm, Monday to Friday, 9am–8pm on Saturday and 10am–4pm on Sunday. To maintain a quality service, calls may be recorded or monitored. Call charges