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Additions changes

Your account is changing

Your account will become a Barclays Bank Account with Tech Pack. This means that your account price will change along with some of the features you get.

The Tech Pack covers even more devices, including your phone and laptop, worldwide against theft, breakdown or damage. It costs £9.50 a month so there’ll be an increase in the price you pay.

What’s changed

Some of your account benefits will change – see what’s new with your Barclays Bank Account with Tech Pack.

You can still manage your money how you want to – online, on your mobile, over the phone or at your nearest branch. Also, if you’re eligible, you can earn rewards and save money with your account.

First Additions

Additions

Barclays Bank Account
with Tech Pack

Mobile Phone Insurance

✔ Up to 1 phone (sole account) or
2 phones (joint account)

✔ Up to 1 phone (sole account) or
2 phones (joint account)

✔ Up to 2 phones (sole account) or
4 phones (joint account)

Gadget Cover

✔ Up to to £1,500

Mobile Phone Insurance

First Additions

✔ Up to 1 phone (sole account) or
2 phones (joint account)

Additions

✔ Up to 1 phone (sole account) or
2 phones (joint account)

Barclays Bank Account
with Tech Pack

✔ Up to 2 phones (sole account) or
4 phones (joint account)

Gadget Cover

First Additions

Additions

Barclays Bank Account
with Tech Pack

✔ Up to to £1,500

The following features are included with your account but are not included in Tech Pack. That means they’ll no longer be available to you from 13 January 2017.

First Additions

Additions

Barclays Bank Account
with Tech Pack

RAC Car
Breakdown Cover
(UK and Europe)

24-hour Legal &
Tax Helpline

Card Secure

Extended Warranty**

Will Writing

Child Health Insurance

Market Master
Stockbroking
Service

RAC Car
Breakdown Cover
(UK and Europe)

First Additions

Additions

Barclays Bank Account
with Tech Pack

24-hour Legal &
Tax Helpline

First Additions

Additions

Barclays Bank Account
with Tech Pack

Card Secure

First Additions

Additions

Barclays Bank Account
with Tech Pack

Extended Warranty**

First Additions

Additions

Barclays Bank Account
with Tech Pack

Will Writing

First Additions

Additions

Barclays Bank Account
with Tech Pack

Child Health Insurance

First Additions

Additions

Barclays Bank Account
with Tech Pack

Market Master
Stockbroking
Service

First Additions

Additions

Barclays Bank Account
with Tech Pack

**If you’ve already registered an item for Extended Warranty, we will still provide the cover for that until your warranty expires. You won’t be able to register any new appliances after 13 January 2017.

If you currently have Platinum Banking, the following features will no longer be available.

First Additions with Platinum

Additions with Platinum

Barclays Bank Account
with Tech Pack

Platinum debit card

✔ Platinum Debit with £1,000 daily ATM withdrawal limit

✔ Platinum Debit with £1,000 daily ATM withdrawal limit

✔ Standard Debit with £300 daily ATM withdrawal limit (on card replacement or renewal)

Branch Drafts

✔ Free of charge

✔ Free of charge

✔ £15 per draft

Stopped Cheques

✔ Free of charge

✔ Free of charge

✔  £12.50 per cheque / book

Same Day CHAPS Payment

✔ Free of charge

✔ Free of charge

✔ £25

Direct Presentation of Cheques

✔ Free of charge

✔ Free of charge

✔ £20

Status Enquiries

✔ Free of charge

✔ Free of charge

✔ £10

Copy Ledger Statements

✔ Free of charge

✔ Free of charge

✔ £5 per account request

Platinum debit card

First Additions with Platinum

✔ Platinum Debit with £1,000 daily ATM withdrawal limit

Additions with Platinum

✔ Platinum Debit with £1,000 daily ATM withdrawal limit

Barclays Bank Account
with Tech Pack

✔ Standard Debit with £300 daily ATM withdrawal limit (on card replacement or renewal)

Branch Drafts

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔ £15 per draft

Stopped Cheques

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔  £12.50 per cheque / book

Same Day CHAPS Payment

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔ £25

Direct Presentation of Cheques

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔ £20

Status Enquiries

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔ £10

Copy Ledger Statements

First Additions with Platinum

✔ Free of charge

Additions with Platinum

✔ Free of charge

Barclays Bank Account
with Tech Pack

✔ £5 per account request

Your next steps

To decide what to do next, you have 4 options to choose from, please make sure you  decide before 13 January 2017.

If you're happy with these changes:

If you’re comfortable with the insurance cover under the Tech Pack and Travel Pack and the price change, your account will become a Barclays Bank Account with added Tech Pack and Travel Pack on 13 January 2017.

If you have an overdraft, the new fee-free amount will apply. Please refer to your Welcome letter for further details on the fee-free amount and the overdraft daily fees that will apply

If you don’t want to add the Tech Pack and Travel Pack:

Let us know before 12 January 2017 that you don’t want to add the Tech Pack and the Travel Pack. Your account will still become a Barclays Bank Account – with no monthly account fee – but your insurance benefits will end.

If you have an overdraft, and move to a Barclays Bank Account, your limit won’t change. But, your overdraft limit will not be fee free and daily fees will be charged on the whole balance of your arranged overdraft.

You can change your account in 2 ways: call us on 0800 029 42591 or visit a branch. We’ll change your account straightaway. You can keep your benefits until 13 January 2017, and you can wait until then to tell us If you want to remove the Tech Pack or Travel Pack; after it’s added on 13 January 2017 – you won’t have to pay a monthly fee if you let us know by 25 January 2017.

If the Tech Pack isn’t right for you:

You can have a look at our packs to choose the one that suits you most.

If you no longer want your account:

You can close your account without extra charge (after repaying any outstanding overdraft) – but you need to tell us before 12 January 2017.

Frequently asked questions

What’s not included in the Tech Pack?

For First Additions account holders, 24-hour Legal & Tax Helpline and Card Secure are not included.

For Additions account holders, RAC Car Breakdown Cover (UK and Europe), 24-hour Legal & Tax Helpline, Card Secure, Extended Warranty*, Will Writing, Child Health Insurance and Market Master Stockbroking are not included.

What isn’t changing?

Your sort code, account number and any Direct Debits or standing orders won’t change. Your overdraft limit, if you have one will also remain the same. If you’ve joined Barclays Blue Rewards, you’ll continue to receive your monthly payments from us.

What will my new monthly fee be?

Your monthly fee will change to £9.50. We’ll take first Tech Pack fee from your account on  1 February 2017.

Do you live outside the UK?

If you’re no longer a resident in the UK, you’re not eligible for many of the insurance benefits our accounts offer. If this applies to you, or you have any questions, call us on 0800 029 42591.

How do I know if Tech Pack is right for me?

It’s important to check from time to time that the cover is still right for you, and that you’re still eligible for the benefits you’re paying for. You can visit our website at any time to see what’s available to you, and what the cover gives you.

Can I change my account today?

Yes. You can call us on 0800 029 42591 and we’ll discuss your options with you. Lines are open between 8am and 6pm (UK time).  Call charges

Do I have to re-register for the benefits I already have?

No – we’ll automatically transfer your phone and gadget insurance to your Tech Pack. You may want to take the opportunity to review what benefits are available, and make sure you’re fully registered where needed. Your travel insurance benefits will continue as normal, so you don’t need to contact us unless your circumstances have changed.

Will I be covered for Car Breakdown?

Car breakdown cover is not a benefit with the Tech Pack, so if you have an Additions account, your cover will no longer be available to you from 13 January 2017. If you are interested in this cover there may be other options available to you. Please call or visit us in any branch to discuss further.

Need some help?

Call us

Call us on 0800 029 42591. Lines are open between 8am and 10pm (UK time).

 

Visit a branch

Use our branch finder to locate and contact your closest branch, and see when we’re open.

 

Important information

1. To maintain a quality service, we may monitor or record phone calls. Call charges

* If you’ve already registered an item for Extended Warranty, we will still provide the cover for that until your warranty expires. You won’t be able to register any new appliances after 13 January 2017.