Read our call charges and information

Residential

0845 – For BT residential customers, calls will cost no more than 4.5p per minute, plus 13.9p call set-up fee (current at February 2014). The price on non-BT phone lines may be different.


0870 – For BT residential customers, calls will cost no more than 8.5p per minute, plus 13.9p call set-up fee (current at February 2014). The price on non-BT phone lines may be different.


0844 [581/811/848 etc.] – For BT residential customers, calls will cost no more than 5.5p per minute, plus 13.9p call set-up fee (current at February 2014). The price on non-BT phone lines may be different. Please check the BT price list for charges for other 0844 numbers as charges vary depending on the three digits following 0844.


Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.


Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.


Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.


To maintain a quality service, we may monitor and record phone calls.


 

Business

0845 – For BT business customers, calls will cost no more than 4.5p per minute, min call charge 6p (current at February 2014). The price on non-BT phone lines may be different.

0870 – For BT business customers, calls will cost no more than 13.8p per minute, plus 18p call set-up fee (current at February 2014). The price on non-BT phone lines may be different.

0844 [581/811/848 etc] – For BT business customers, calls will cost no more than 5.5p per minute, min call charge 6p (current at February 2014). The price on non-BT phone lines may be different.

Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline.


Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.


Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.


To maintain a quality service, we may monitor and record phone calls.