Cheque fraud

Online banking

Want to know how you can protect yourself from cheque fraud? Follow our tips and you'll be well on your way.

If you think you've fallen victim to cheque fraud on your Barclays account, call us straight away on 0845 755 5555 1.

How does cheque fraud occur?

Cheque fraud takes place when a fraudster uses a stolen or counterfeit cheque to pay for goods and services. More than 90% of fraudulent cheques are stopped before any loss occurs. But even so, cheque fraud still costs millions of pounds a year.

These losses can be compounded when the fraud also involves an ‘overpayment’. This occurs when the fraudster – who is often part of an organised gang – targets the seller of a high-value item, such as a car, and offers to pay using a stolen or counterfeit cheque made out to more than the price of the goods. Once the cheque clears, the victim is asked to transfer this ‘overpayment’ to a third party, as well as handing over the item to the fraudster.

When the real cheque owner discovers that money has been stolen from his or her account, the victim can be obliged to repay the total sum – even if this happens several weeks later.

How to protect yourself against cheque fraud

  • Don’t accept cheques from anyone unless you know and trust them, especially when a high-value cheque is involved.
  • Be aware that there’s a risk that money credited to your account from a cheque could be reclaimed if the cheque turns out to be stolen or counterfeit.
  • Always consider other ways of accepting payment for high-value items – a CHAPS payment (or guaranteed, same-day bank transfer) is ideal. Be especially wary if the buyer is unwilling to pay or split the relatively small cost involved with you.
  • Keep your chequebook in a safe place.
  • Report any missing cheques to your bank immediately.
  • Always check your bank statements thoroughly.

Further information

The UK Payments Administration (formally APACS) 2 website contains information about the major types of payment fraud.

What should I do if I've fallen victim to cheque fraud on my Barclays accounts?

Contact us immediately if you think you are or may be a victim of fraud on your Barclays cards or accounts. The number you should call varies according to the type of fraud involved.

If you've received a suspicious email that claims to be from us, please forward it to internetsecurity@barclays.co.uk  and then delete the email immediately.

Important Information

1. Lines are open Monday to Sunday 7am-11pm. To maintain a quality service, we may monitor or record phone calls. Read our call charges and information

2. All of the external sites you can reach through the Barclays web site are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter.

Barclays Bank PLC. Registered in England. Barclays Bank PLC is authorised and regulated by the Financial Services Authority (FSA). Registered No 1026167. Barclays Insurance Services Company Limited is authorised and regulated by the FSA. Registered No 973765. Registered Office for both: 1 Churchill Place, London, E14 5HP. "The Woolwich" and "Woolwich" are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk


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