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Digital Banking Newsletter: February 2014

New features in online banking

New features in Online Banking

We’ve added lots of new features to Online Banking – giving you more power to manage your account without having to visit a branch or call us. You can find newly added features in the ‘Account services’ section on the top blue navigation bar once you’re logged in, under ‘Manage your accounts’.

You can now:

  • Order a new chequebook or paying-in book
  • Order an interest certificate or a tax certificate
  • View information on a closed account
  • View your debit card PIN

We’ll be adding more features over the next few months, so keep an eye out for new ways to manage your account online.

New features in mobile banking

You said, we did: Barclays Mobile Banking updates

You’ve been telling us what you wanted to see in Barclays Mobile Banking and we’ve been listening.

We’ve added new features and updated current ones to make our app the best way to manage your money on the move.

Here's what's new:

  1. Barclays Mobile Banking is now available for Windows Phone 8 – as well as iPhone, iPad, Android and BlackBerry
  2. You can now report your debit card lost or stolen through the app, without needing to call up or go in branch
  3. Barclays Cloud It has been added so you can store and access important documents safely and securely, just as you can within Online Banking

Don’t forget you can also get  Mobile PINsentry  through the app, so you don’t need to carry your card reader with you when you’re out and about.

If you haven’t already downloaded Barclays Mobile Banking, why not join the millions of other Barclays customers who have? We can even send a link directly to your smartphone, making it really easy to get started 1.


Security update: Barclays is the safest way to bank online

Barclays Online Banking has topped a list of the most secure internet banking facilities – beating all other banks and building societies. The recent report by Forrester also showed that our Online Banking provides the most features – so you can do more with your account online with us than you can with any other bank 2.

We’re always focused on your security but here are some ways for you to make sure your details remain safe:

  • From time to time fraudsters send out emails that claim to be from us – known as ‘phishing’ emails. Beware of any emails that ask you for personal details or prompt you to open an attachment you’re not expecting. And of course, only ever log in to Online Banking through Barclays.co.uk, Barclays.mobi or the Barclays Mobile Banking app. More on protecting yourself from financial scams .
  • We’re supporting a government campaign to make the nation savvier when it comes to online security. Visit the Cyber Streetwise site for essential tips on how to keep your details safe. Explore Cyber Street – where you’ll find lots of relevant advice, video clips and downloadable material on everything from creating strong passwords to shopping safely online.


Join the newsletter mailing list

You can get this newsletter sent straight to your inbox. It's easy to set up.

Just log in to Online Banking and go to 'Change contact details' within 'Account Services' on the blue navigation bar. Uncheck the 'Email' box under 'Your marketing preferences'.

We’re keen to hear from you. Tell us what you think of the newsletter and what you want to hear more about.

Important information
1. Terms & conditions apply. You must have a Barclays current account and be aged 16 or above to use Barclays Mobile Banking.
2. Source: Forrester, January 2014.
3. Terms & conditions apply.