Learn more about fraud prevention

Online banking and security

Protecting yourself from financial fraud

The Barclays website contains lots of information about how you can protect yourself from financial fraud. But if you'd like to know even more, these sites can help. 1

Get Safe Online

This site has been developed by the Government, police and various industry bodies. It offers advice on staying safe online and protecting your computer and the personal information it contains.

Identity theft

Developed by the Government, Metropolitan Police and various industry bodies, this site offers detailed advice about identity theft and how you can protect yourself from it.

Verified by Visa

This service, which we provide in association with Visa, protects your card against unauthorised use when you shop online at participating retailers.

Mailing Preference Service

By registering with this service, you can reduce the amount of unwanted mail you receive, which can help reduce the risk of identity theft. You can also register the details of relatives who've passed away.

Metropolitan Police Service

This site contains more detailed information about specific frauds, such as identity theft and advance-fee fraud, as well as alerts about the latest scams in London.

UK Payments Administration (formally APACS)

APACS is the UK payments association and its website contains information about the major types of payment fraud.

Financial Fraud Action UK

This site contains useful information about card fraud for consumers and businesses.

Be Card Smart Online

Packed with tips for protecting yourself against online card fraud, this site is specifically designed for online shoppers.

CIFAS Protective Registration

UK fraud-prevention service CIFAS offers Protective Registration to people who have fallen victim to, or are at risk of, identity theft. This service flags your personal file, so that when CIFAS member companies like us receive an application in your name, they'll conduct extra checks to ensure that the application is genuine.

Microsoft
Apple
Firefox

Check these sites regularly to make sure that your browsers, operating systems and applications are up to date and install any patches that may be required.

What should I do if I've fallen victim to fraud on my Barclays accounts?

Contact us immediately if you think you are or may be a victim of fraud on your Barclays cards or accounts. The number you should call varies according to the type of fraud involved.

If you've received a suspicious email that claims to be from us, please forward it to internetsecurity@barclays.co.uk  and then delete the email immediately.

Important information

1. All of the external sites you can reach through the Barclays website are here to help you. However, we must tell you that we accept no responsibility or liability for the content, accuracy or availability of any external site you may encounter.

Barclays Bank PLC. Registered in England. Barclays Bank PLC is authorised and regulated by the Financial Services Authority (FSA). Registered No 1026167. Barclays Insurance Services Company Limited is authorised and regulated by the FSA. Registered No 973765. Registered Office for both: 1 Churchill Place, London, E14 5HP. "The Woolwich" and "Woolwich" are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk


Proud sponsors of the Barclays Premier League  &  the Barclays ATP World Tour Finals