Online Banking help & support
We’ve designed Online Banking to be easy to use but if there’s anything you’re not sure about, or if you haven't used internet banking before you’re in the right place.
And if you've any queries about online security, see our comprehensive Security section.
Tailor your homepage
Make the homepage your own by selecting the modules you use most often and tidying the others away. Plus you can rename your accounts as they appear in Online Banking.
You can now use Online Banking to send money to bank accounts overseas or to make payments to UK accounts that are guaranteed to arrive on the same day.
Choose how you log in
Choose the details you use to identify yourself and set a passcode & memorable word to log in securely when you don’t have your PINsentry device.