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Online Banking help & support

Your protection when using online banking

We’ve designed Online Banking to be easy to use, even if you’re new to internet banking. If you’ve been managing your  money online for some time and are unsure about something or are a first-time user ready to experience how convenient it is to take control of your finances, you’re in the right place.

And if you have any queries about online security, see our comprehensive Security section.

What is Online banking?

Online Banking is a safe, secure and easy way to manage your  money via the internet. You can check your balance, make transactions and do most of your everyday banking – all from the convenience of your home, coffee shop or abroad, at a time that suits you. All you need is internet access and a Barclays account.

New features

Tailor your homepage
Make the homepage your own by selecting the modules you use most often and tidying the others away. Plus you can rename your accounts as they appear in Online Banking.

International payments
You can now use Online Banking to send money to bank accounts overseas or to make payments to UK accounts that are guaranteed to arrive on the same day.

Choose how you log in
Choose the details you use to identify yourself and set a passcode & memorable word to log in securely when you don’t have your PINsentry device.

Important information
1. Lines are open 24 hours a day, 7 days a week. To maintain a quality service, we may monitor or record phone calls. Read our call charges and information

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at Barclays Insurance Services Company Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 312078).

Barclays Bank PLC. Registered in England. Registered no. 1026167. Barclays Insurance Services Company Limited. Registered in England. Registered no. 973765. Registered office for both: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC.


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