Swine flu and travel insurance
Swine flu can cause havoc with your holiday plans so getting Barclays Travel Insurance is important. The following FAQs give you a guide to what your insurance covers and what you need to do if you have to make a claim.
Frequently asked questions
Can I submit a cancellation claim if I get swine flu before I go on holiday?
Yes, you can. To validate a cancellation claim, you must obtain a medical certificate from your GP confirming you are not fit to travel. Please liaise with your tour operator/transport provider initially, as they can offer refunds or arrange alternative trips. The cancellation section of your travel insurance policy pays out only when a refund can not be obtained from another source.
Will I be covered by my travel insurance if my airline/cruise company refuses to let me board as I am displaying swine flu symptoms?
You should first refer to your airline or cruise company – they may be able to offer an alternative flight/cruise or refund. If this does not happen, to submit a valid claim you will need to obtain a medical certificate from a qualified doctor confirming you are not fit to travel.
What happens if I become ill with swine flu while I'm abroad?
Claims for medical expenses will be covered in this situation subject to the normal terms and conditions.
Will I be covered if a family member has the virus and I want to come home early?
If you wish to cut short your holiday because an immediate member of your family has fallen seriously ill after contracting swine flu, you will be covered subject to the normal policy terms and conditions of your travel insurance.
Tips for swine flu related travel insurance claims:
- Remember, travel insurance will handle swine flu just like any other medical condition that causes the claim
- As always, make sure you get written confirmation if you experience any changes or delays to your intended travel plans
- Keep receipts or any other evidence that may be relevant to a claim travel insurance
- When travelling in Europe, carry a European Health Insurance Card (EHIC, formally know as the E111). For more information visit the European Health Insurance Card
For more information on swine flu, click the links below: