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Telephone Banking

Bank when you want to

Telephone Banking offers you an automated, fast-track service 24 hours a day, seven days a week. And if you need help, you can speak to an adviser by pressing zero on your phone.

Telephone Banking is secure and confidential. You'll be given a membership number and passcode when you join that you'll need to access your account. 2

What does Telephone Banking allow you to do?

By using our fast-track service, you can:

  • Hear your available balance
  • Check your latest transactions – what's come in or gone out
  • Pay your Barclaycard bill
  • Transfer money between your Barclays accounts
  • Search for specific payments
  • Listen to details of your standing orders and Direct Debits

By speaking to an adviser, you can:

  • Pay bills
  • Order chequebooks
  • Stop cheques
  • Order travellers cheques
  • Change your address details
  • Arrange a Barclayloan 2
  • Arrange a personal overdraft 2
  • Open a new current or savings account
  • Get information about Barclays products and services

Accessing Telephone Banking

To use Telephone Banking, you'll need to register. Simply call 0345 734 5345 1 and we'll send you a membership number and passcode within five working days. Once you've received these, you can use Telephone Banking at any time by calling 0345 734 5345 1.

Useful links

Call charges

Branch banking

Online Banking overview

Important information

1. To maintain a quality service, we may monitor or record phone calls. Call charges

2. To apply for a Barclayloan or a personal overdraft you must be aged 18 or over. All loans and overdrafts are subject to status