What makes Barclays Home Insurance different?
Insurance is a serious business, and we take our business very seriously.
The cornerstones of our insurance offerings are good old-fashioned customer service and value for money, and we've included some statistics and examples to give you an idea of what we're talking about.
Service
- We guarantee all repairs by our approved contractors.
- 92% of our customers are satisfied with our 24-hours claims line. We’re working hard to impress the last 8%. 1
- We are so confident of our claims service that once a final settlement figure is agreed, we will issue payment within two days. If not we’ll send you a £50 cheque.
- Got Christmas presents? We automatically increase your sum insured during December. We call it our Santa Clause.
Value
- We provide £500,000 worth of buildings cover and £80,000 worth of contents cover as standard.
- As standard we provide cover up to £2,500 for any one single item in the home.
- We can all easily acquire a collection of valuables and at Barclays we offer up to £10,000 of cover for such items as standard.
Important information
1. Source: Barclays Customer Service Monitor Household Insurance Claims Report Q3 2009.