Student Additions account terms and conditions
If you are not happy with your account, you have a 14-day period in which to contact us to cancel your account or switch to another account. This period begins on the date your account is opened or the date you receive your terms and conditions and other account information, whichever is the later. If you contact us within this period to cancel or switch your account, we will refund any account fees you may have paid. However, if you cancel or switch your account at a later date, you will not be refunded the account fees that you have paid. If you wish to cancel or switch your account, you should tell us by writing to Barclays, Leicester LE87 2BB.
We want to hear from you if you feel unhappy with the service you've received from us. Letting us know your concerns gives us the opportunity to put matters right for you and improve our service to all our customers. You can complain in person at your branch, in writing, by email or by telephone. A leaflet detailing how we deal with complaints is available on request in any of our branches, from the Barclays Information Line on 0800 400 100 11 or at www.barclays.co.uk. Alternatively you can write to Barclays, Leicester LE87 2BB.
If we do not resolve your complaint internally to your satisfaction, you may be able to refer it to the Financial Ombudsman Service at South Quay Plaza, 183 Marsh Wall, London E14 9SR (telephone: 08000 234 567). The Financial Ombudsman Service is an organisation set up by law to give consumers a free and independent service for resolving disputes with financial firms. Details of those who are eligible complainants can be obtained from the Financial Ombudsman Service.
Important information about the Financial Services Compensation Scheme
Your eligible deposits with Barclays Bank PLC are protected up to a total of £75,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
Please click here for further information www.fscs.org.uk .
|BA||Bachelor of Arts|
|BSc||Bachelor of Science|
|BEd||Bachelor of Education|
|BEng||Bachelor of Engineering|
|LLB||Bachelor of Law|
|HND||Higher National Diploma|
|BTEC Higher Award||BTEC Higher Award|
|BA/BSc||Nursing or Midwifery|
|DipHE1||Diploma of Higher Education e.g. Nursing1|
|NVQ Level 4 & 5 ONLY||National Vocational Qualification|
|DipSA||Diploma in Social Work|
|MA||Master of Arts|
|MBA||Master of Business Administration|
|MSc||Master of Science|
|MEng||Master of Engineering|
|Mphil||Master of Philosophy|
|LPC||Legal Practice Course|
|CPE||Common Professional Examination|
|PGCE||Post Graduate Certificate in Education|
|BVC||Bar Vocational Course|
|RIBA||Royal Institute of British Architecture|
|PG Dip||Post Graduate Diploma|
Not Eligible for Student Additions
|City & Guilds||City & Guilds|
|ONC||Ordinary National Certificate|
|HNC||Higher National Certificate|
|GNVQ||General National Vocational Qualification|
|NVQ Level 1, 2 & 3||National Vocational Qualification|
|BTEC||British Training and Enterprise Council|
|Art Foundation Course||Art Foundation Course|
The above lists are not exhaustive.
(b) Degree incorporating a Foundation year: This is the first year of the degree qualification and is not classified as a Foundation Course. This is normally for engineering, science and biological science subjects, but not all universities use this. (c) Foundation Course - leading to a Degree: This is a one-year course that is often for arts related subjects. This must usually be passed before a student can progress with the rest of the course. If you are not sure whether the customer is studying a Foundation Degree or a Foundation Course, just contact the university or college for clarification of whether that part of the course is a degree equivalent qualification.