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Existing mortgage centre

Existing Mortgage custmers

If you've got a query about managing your Woolwich mortgage or if you're looking for additional borrowing, you can find all the information you need here.

If your existing Woolwich mortgage deal is ending or you’re looking for a new rate, have a look at our latest offers. You’ll be able to take advantage of some highly competitive mortgage rates available.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Help & info


Managing your mortgage
If you have a mortgage with us, you can now manage it within Online Banking.


Remortgage for existing customers
Explore our latest deals for fixed rate, tracker and offset mortgages.



Why Woolwich?
Find out what makes us different from other mortgage providers. 

Article What if you can't pay your mortgage?
We're here to help. If you're having trouble making your repayments, there are a number of steps you can take.

Understanding your Mortgage Year End statement

This will help to explain your mortgage statement. 




Find a mortgage

Fixed Fixed-rate mortgages
Fix your interest rate for a set term so that you know exactly what your monthly repayments will be. Choose from a range of terms.
Switch and fix Tracker mortgages
Choose a tracker mortgage and your repayments will move in line with Barclays Bank Base Rate 5.
Offset mortgage

Offset mortgages
Use the balance in your savings and current accounts to reduce your monthly repayments. You could cut years off your mortgage term.


  Buy to Let mortgage Buy to Let mortgages
If you're thinking about buying property to bring in rental income, we offer a range of fixed and tracker Buy to Let mortgages.




Switch and Fix
With Barclays range of mortgage products, you can take control and choose when to switch from a Barclays tracker to a Barclays fixed rate mortgage, with no early repayment charge. Other fees may apply.


Tools & calculators

Calculator Mortgage calculator
Our mortgage calculator is designed to help you find out how much you could afford to borrow and how much it could cost.

Offset mortgage calculator We will show you how an offset mortgage works and how it could help you reduce your monthly mortgage repayments or mortgage term.


Budget planner

Budget planner
Use our budget planning tool to help you raise your deposit.



Jargon buster
Common mortgage terms explained.


Calculator Mortgage Base Rate calculator See what effect changing interest rates would have on your mortgage repayments


How to apply

Looking for a new rate?

If your current mortgage deal is coming to its end and you're looking for a new rate, we'll do everything we can to find the best product for your needs. Please call us on 0800 197 1081 3.


Existing mortgage servicing query?

Please call us on 0800 022 40222.


Need to borrow more?


The application process


Mortgage calculator

  • Find out how much you could borrow
  • Calculate your monthly repayments
  • See which mortgages could be available to you, based on your circumstances 



Important information

1. Lines are open Monday to Friday 8am-9pm, Saturday 9am-8pm and Sunday 10am-4pm. To maintain a quality service, we may monitor or record phone calls. Call charges

2. Lines are open Monday to Friday 8.30am-5pm. To maintain a quality service, we may monitor or record phone calls. Call charges

4. Customers must be 18 years or over to apply for a mortgage. 

5. * BBBR = Barclays Bank Base Rate which is currently 0.50% (effective 6 March 2009).