Barclays Track It

Now you can track an application or enquiry, so you always know what's happening. We'll automatically send you a Track It case reference number for anything that can be tracked.

How it works

Barclays Track It

Want to Track It?

Whether it's a business loan, mortgage application, mortgage redemption, Buy-to-Let loan, complaint or other application – Track It lets you know how it's progressing.

It's fast and easy.

We'll automatically send you a Track It case reference number for anything that can be tracked. And we're making it possible to track more applications and enquiries all the time.

To see how it works, check out the How-To-Video.

When you can Track It

Barclays Track It

Here's what you can track

Here's a list of the applications and enquiries you can follow with Track It right now. You'll automatically get a case reference number if your application or enquiry can be tracked.

And remember, we're making it possible to track more applications and enquiries all the time.

Business loan
Mortgage application
Mortgage redemption
Buy-to-Let loan
General complaint
PPI complaint
Business Banking Complaint
Bereavement

How-To-Video

How to use Track It

Check out this helpful video to discover all the handy features and options.

FAQs

How do I get a Track It case reference number?
If your application or enquiry can be viewed in Track It now, we'll automatically send you a case reference number. We'll add the ability to track more types of applications and enquiries in the near future.

When is Barclays Track It available?
24 hours a day, 7 days a week.

How often is the status updated?
The status is updated whenever your application or enquiry progresses and there’s news to report.

What's the difference between accessing Track It with my case reference number or by logging in to Online Banking?
If you access Track It with your case number, you'll need to enter some additional details to verify your identity. If you access Track It in Online Banking, we'll already have these details.

Do I need to be a Barclays customer or have an account to use Track It?
No. It's available to anyone.

Is the Barclays Track It site secure?
Yes, it's fully secure. Furthermore, it only includes specific details that are relevant to the application or enquiry you're tracking.

My browser won't display Barclays Track It correctly. What can I do?
Barclays Track It is best viewed in Internet Explorer 8 or later, or Firefox.

Where can I find my case reference number for using Track It?
We will have sent you a case reference number either by Text Alert, email or letter when you first submitted your application or enquiry.

How can I get email or Text Alerts to notify me when there's been an update in Track It?
That depends on the type of application or enquiry. Some do offer the option for alerts and notices if you have opted into receiving either Text Alerts, notification emails or both. It will depend on how you have set up your preferences and the options for that particular application or enquiry.