Build your internet skills with our Digital Eagles
There's an easy way to get more from technology – and we'd be happy to show you how.
Help your children learn to code
Having a problem right now? We can help
These are some of the questions we get asked the most – you might find the answer you’re looking for here.
My card reader says my PIN is locked, what does this mean, and how can I unlock it?See the answer
Online Banking log-in
How do I request an Online Banking membership number?See the answer
Online Banking log-in
How do I log in to Online Banking?See the answer
How do I get PINsentry, to log in to Online Banking?See the answer
I’m trying to log in to Online Banking with PINsentry but I’m getting an error code. What does this mean?See the answer
Learn about computers – over a cuppa
Our Digital Eagles hold Tea and Teach sessions across the UK. They're free, friendly, and a great way to build your confidence using computers and the internet.
Want to do more online?
Download our easy-to-use guides – they’re full of practical tips. To get the guides in Braille, large print or audio, call 0800 400 100 (via Text Relay) To maintain a quality service, we may monitor or record calls. Visit www.barclays.co.uk/callcharges
Setting up a community group 150 KB
Start your own group, whether it's a film society, football club.
Set up an email account and keep it safe 150 KB
Learn how to set a password and send emails.
How to use search engines effectively 140 KB
Find what you're looking for online quickly and easily
Doing your shopping online 140 KB
Shop safely from your sofa with our handy tips.
Stay safe when using the internet 140 KB
Get some tips on what you should – and shoudn't – do online.
How to use YouTube and watch TV and films online 140 KB
Tips on downloads, uploads and streaming.
How to use online and mobile banking, and send and receive money with Barclays Pingit 150 KB
Everything you need to manage your accounts and exchange mobile payments.
How to use Skype to save money on phone calls 140 KB
Learn how to set up a Skype account and make video calls.
What’s a Digital Eagle?
A member of our team who can give you practical and helpful advice on all your online issues. Watch this video to see how.