Barclays Personal Banking
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Account servicing

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Use our online requests, day or night, to keep your account running smoothly

We want to make it as easy as possible for you to manage your Premier accounts so we've gathered together this information and handy links to help you.

Statements

Order a duplicate statement
Change your statement frequency


Paying-in books

Order a new paying-in book


Certificates
These could be useful when you're filling in your tax return or applying for a mortgage.

Request a certificate of balance
Request a certificate of deduction of income tax
Request a certificate of loan interest


Bank cards
If your card has been accidentally damaged or destroyed, pease call us on 0800 111 7771 1.

If your card has been lost or stolen, please call us immediately on 08700 104503 2 – if calling from abroad, dial +44 1928 584421.

Online transfers
You can use Premier Online Banking to securely transfer up to £30,000 to any UK bank account using your PINsentry device for authorisation - if you have sufficient funds available.

Premier current account interest rates
If you joined Premier before January 2008 the following credit interest rates are being paid on your current account:

Balance Gross rate pa% 3 Net rate pa% 3 AER% 3
1+ 0.00 0.00 0.00

 
Credit interest rates being paid for Premier Life customers can be found on the Premier Life Account page.

What you also get with Premier Life

Premier Life isn't just about a bank account - there's a wide range of benefits and support available for you.

Premier Banking Team

Our specialists will provide the financial expertise, solutions and priority service you need.

Premier Life benefits

Get a wide range of elite membership benefits designed to help you make the most of your finances

Important information
1. Open 24 hours a day, seven days a week. If you're outside the UK call +44(0) 161 869 8012. To maintain a quality service, we may monitor or record phone calls. Read our call charges and information
2. To maintain a quality service, we may monitor or record phone calls. Read our call charges and information
3. AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. Gross rate is the contractual annual rate of interest payable before the deduction of income tax at the rate specified by law. Net rate: The rate payable after the deduction of lower rate tax (which may be reclaimed by non-taxpayers - see Gross rate above). As the rate of tax may vary, the net rate is given for illustration only and has been rounded to two decimal places.

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Barclays Bank PLC. Registered in England. Barclays Bank PLC is authorised and regulated by the Financial Services Authority (FSA). Registered No 1026167. Barclays Insurance Services Company Limited is authorised and regulated by the FSA. Registered No 973765. Registered Office for both: 1 Churchill Place, London, E14 5HP. "The Woolwich" and "Woolwich" are trademarks and trading names of Barclays Bank PLC. Barclays Business is a trading name of Barclays Bank PLC. Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board and is licensed and regulated by the Office of Fair Trading for the provision of credit products to consumers and related services. Further details can be found at www.lendingstandardsboard.org.uk


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