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Barclays Premier Rewards app terms & conditions

Created: 25 February 2014

You can also download a copy of the terms and conditions 150 KB

 

PART A – SUMMARY OF TERMS

The Barclays Premier Rewards app (the “PR app”) provides loyalty based services and promotions to eligible Barclays Premier customers resident in the United Kingdom.

The PR app currently only works on compatible Smartphones running Android 4.0 and above and iOS 6.0 and above. We may change the version of the operating system the PR app works with at any time. Some features may not be available on all platforms or operating systems, visit our website for more information.

You must not download the app from anywhere other than a store approved by us, or install or use it on a jail-broken or rooted device. If we allow you to upload images or other content to the app, you must not upload or store inappropriate or illegal images or content. If you use functionality in the app which accesses information on your device to work (for example to upload content), you consent to the app accessing your device and information.

Sometimes we may allow or engage third parties to provide you with access to their services and promotions through the PR app. We are not responsible for providing these to you and you may be required to accept applicable terms and conditions provided by the third party. If these services or promotions are withdrawn, we may find alternatives where reasonably possible.

You may be charged by your service provider for internet access on your Smartphone.

PART B – PR APP TERMS AND CONDITIONS

These additional conditions relate to the PR app and supplement and amend the general conditions of your Customer Agreement with us (Barclays Bank PLC). In the event of any inconsistency between these additional conditions and the general conditions in the Customer Agreement, these terms will apply in relation to the PR app.

1 Availability and registration

1.1 The PR app is only available to eligible Barclays Premier Customers resident in the United Kingdom. Eligible Barclays Premier Customer means all Barclays Premier Life Customers and Premier Current Account Customers who meet certain financial criteria. Please refer to www.barclay.co.uk/premier to confirm whether you meet this financial criteria.

1.2 The PR app is not offered outside the UK and you must ensure that you comply with any applicable laws before you attempt to access the PR app outside the UK.

1.3 We reserve the right to refuse your application or restrict your access to the PR app at any time. We will normally give you reasons for doing this unless it’s not practical to do so or we reasonably believe this will cause us to break a law, regulation, code or other duty which applies to us.

1.4 Before you can use the PR app you will need to download it from the relevant app store. You will then need to enter a one-time activation code to be able to access the full content of the PR app. You can only obtain this activation code by logging on to Premier Rewards at www.barclayspremierrewards.co.uk.

2 Use of Cookies and other information

2.1 The PR app uses cookies and similar technologies ('cookies') when you register, to authenticate you when you use the service, and to generally improve your experience on the PR app. By using the PR app, you accept our use of cookies as set out here. We use these cookies to collect information about your use of this app, for example which areas you use most often and which Premier Rewards are viewed or redeemed. This information helps us improve the app's performance, ensure the Barclays experience we deliver is relevant and develop our Premier Rewards for you and other users.

3 Push notifications and the use of location data

3.1 In order for the PR app to be able to advise you of Premier Rewards that are near to your device location, the PR app will make use of the location data on your device to present you with push notifications. You can turn off the PR push notifications at any time via the settings within the PR app. You can also turn off the location data functionality at any time by turning off the location services settings on your mobile device for Android or via the device privacy settings for IOS.
3.2 When location-based services are used by the PR app, Barclays does not collect and retain your device location. However, the location of the Premier Rewards that have been viewed or redeemed will be used as detailed within section 2 of these terms and conditions
3.3 Access to maps is subject to the following separate terms:
(a) Google Maps/ Google Earth APIs Terms and Conditions available at https://www.google.com/accounts/TOS if you access Google Maps/ Google Earth APIs app (iOS and Android versions); and

(b) iOS Maps Terms of Use available at http://www.apple.com/legal/sla/ - if you access iOS Maps

4 Use of the PR app

4.1 The PR app currently only works on compatible Smartphones running Android 4.0 and above and iOS 6.0 and above. We may change the version of the operating system the PR app works with at any time. Some features may not be available on all platforms or operating systems, visit our website for more information.
4.2 ffiOU MUST:
(a) ensure you comply with any local restrictions on downloading, using or otherwise exporting the PR app;
(b) not download the PR app from anywhere other than a store approved by us or install or use it on a jail-broken or rooted device;
(c) not use the PR app in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the agreement, or act fraudulently or maliciously for example by hacking into or inserting malicious code into the PR app or iOS, Android or other operating systems;
(d) not upload, store or share inappropriate or illegal images or content that breaches the rights of others;
(e) not attempt to derive income from the use or provision of the PR app, whether for direct commercial or monetary gain or otherwise;
(f) not use the PR app in a way that could damage disable, overburden, impair or compromise the PR app, Barclays systems or security or interfere with other users; and
(g) not collect or harvest any information or data from the PR app or our systems or attempt to decipher any transmissions to or from the servers running the PR app.

4.3 The PR app may utilise or include third party software and copyrighted material or may be subject to third party or other open source license. Portions of the software are based in part on:
Android
(a) Android ViewPageIndicator licensed under Apache License 2.0 (Copyright 2012 Jake Wharton, Copyright 2011 Patrik Åkerfeldt, Copyright 2011 Francisco Figueiredo Jr.)
(b) Ion licensed under Apache License 2.0 (Copyright 2013 Koushik Dutta (2013))
(c) Picasso licensed under Apache License 2.0 (Copyright 2013 Square, Inc)
(d) Google Play Services licensed under Creative Commons Attribution 2.5 (http://creativecommons.org/licenses/by/2.5/)
(e) ActionBar-PullToRefresh licensed under Apache License 2.0 (Copyright 2013 Chris Banes)
iOS
(f) MBProgressHUD (Copyright (c) 2013 Matej Bukovinski)
(g) SDWebImage (Copyright (c) 2009 Olivier Poitrey rs@dailymotion.com)
(h) Restkit licensed under Apache License 2.0 (Copyright 2009-2012 The Restkit Project)

5 Access to the PR app

5.1 You may not share or provide access to the PR app or any of the content without our permission. For example you may not ask your friend to attend an event in your place or share any content with other third parties unless we allow you to do so.

5.2 We can revoke or restrict your access to the PR app in the following instances:

(a) if you breach any term of this agreement;
(b) if you access, attempt or allow other persons to access personal information relating to another person. We may also report you to the relevant authorities if you do so;
(c) if you close your Barclays current account or no longer meet the financial criteria to qualify for the Premier Banking service;
(d) if we reasonably believe an unauthorised person is attempting to access the PR app;
(e) if we reasonably believe providing you the PR app will cause us to break a law, regulation, code or other duty which applies to us.
(f) if we reasonably believe it is necessary to do so for operational reasons.

6 Charges

6.1 We do not charge you for using the PR app (network charges may apply for using the app).

7 Third Party Offers

7.1 Sometimes we may allow or engage third parties to provide you with access to their services and promotions (“Offers”) through the PR app. We are not responsible for providing these Offers to you and you may be required to accept applicable terms and conditions provided by the third party. If these Offers are withdrawn, we may find alternatives where reasonably possible.

7.2 We can change the nature, content, location or presentation of any Offer at anytime. Where we can, we will give you notice before we do so.

7.3 We will tell you when the Offer will be available from time to time but do not guarantee they will always be available at the stated times.

7.4 If you accept an Offer for an event but are unable to attend or participate, you must tell us not less than 48 hours in advance or before the period specified on the invitation. We may stop inviting you to future events if you do not do so.

8 Liability

8.1 We will not be liable to you for any losses you suffer or costs you incur because:
(a) you are unable to access or use the PR app for any reason or there is a delay in its use;
(b) any device, hardware or software you use in connection with the PR app is damaged or corrupted or fails to work;
(c) the PR app does not work as you expect, does not meet your requirements or contains errors or defects or we fail to correct these;
(d) you did not receive any notifications in a timely manner; or
(e) there is a reduced level or failure to provide any service caused by any third party service providers including software providers and mobile operators;
(f) any contract you conclude with or Offers you receive from third parties;
(g) any delay or failure in providing the Offers due to circumstances beyond our reasonable control;
(h) providing an alternative to any of the Offers where they are cancelled, postponed or delayed; or
(i) you allow an unauthorised person to access the app.

8.2 We will be liable in those situations set out in the general conditions of your Customer Agreement with us.

9 Changes to these Terms and Conditions 

9.1 We can change the terms and conditions at any time or as set out in the Customer Agreement. When we change the terms and conditions we will notify you of the change when you next start the PR app. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the PR app.

9.2 From time to time updates to the app may be issued via the Apple App Store, Google Play or other application stores the app is available from. Depending on the update, you may not be able to use the PR app until you have downloaded the latest version of the app and accepted any new terms.