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Accessible services for customers with mobility and dexterity impairments
We've a range of facilities for customers with mobility and dexterity problems. We've developed our branches so they're easier to use, and there are many ways for you to do your banking without visiting a branch.
Barclays Information Line 0800 400 100*
Find out more about our facilities and services: call our Information Line on 0800 400 100* between 8am and 8pm Monday to Friday or between 9am and 5pm on Saturday.
We've added wheelchair access, lifts to upper floors and car parking at several branches. Once inside the branch, we've included:
- Low level tills (in many locations)
- Cash machines installed at a height to suit wheelchair users
- A clipboard so you can sign withdrawal slips, etc. more easily
- Jumbo pens
We can also provide facsimile stamps for customers who can't provide signatures, or find it difficult to provide consistent ones. The stamp has a copy of your signature embossed on it, to be used in conjunction with your Barclays Connect card or Barclaycard. It comes with a letter for retailers to confirm you're a genuine customer. Contact any branch of Barclays to request a facsimile stamp.
Call our Information Line to find out what facilities there are at your local branch. Our telephone and online banking services may suit you better if your branch isn't accessible to you.