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Barclays

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New to Barclays?

We recognise not all customers have standard documents to prove their identity, such as a passport, driving licence or utility bills.

Find out more about our facilities and services: call our Information Line on 0800 400 100* between 8am and 8pm Monday to Friday or between 9am and 5pm on Saturday.

Other ways to contact us

To open your account, we can accept other documents as proof of your identity, such as an Entitlements of Benefits letter or a Pension letter. To comply with government regulations, we need confirmation of who you are and where you live. Please contact your branch before going in to find out which documents you'll need to bring with you.

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* Calls to 0800 numbers are free if made from a UK landline. The price on non-BT phone lines may be different. Non-BT customers should contact their service providers for information about the cost of calls. To make sure we maintain a high quality service we may monitor or record phone calls.