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Do I need to enter my new card details in Apple Pay if I get a replacement card?
details in Apple Pay.
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What to do if I’ve lost or forgotten my Smart Investor log-in details, or want to change them?
See what to do if you've lost or forgotten your Smart Investor log-in details, or you want to change them.
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With Dual Authorisation payments, can the second person (authoriser) amend the transaction details of the payment request?
They can, but if they make any changes they won’t be able to authorise the payment request. We explain what to do in this instance here.
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What should I do if I get an error message when trying to update my personal contact details in Online Banking?
See what to do if you're having difficulty updating your personal details in Barclays Online
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Can I prevent my new account details being given to someone who sends one-off payments to my old account?
Find out how you can transfer your account from Barclays without moving across your old payment details.
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If I have chosen to reduce my monthly payments on an offset mortgage, how will I know what I’m paying each month?
We'll send you a statement with the details.
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online
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Why, when I try to enter an amount for a bill payment or transfer using Barclays Mobile Banking, can’t I enter any numbers, only letters?
You'll need to check your phone's keypad settings. More details here.
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Homes for Ukraine
Details about the UK government’s Homes for Ukraine scheme
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Find the address, opening hours or phone number of a branch
You can find these details about a Barclays branch using our branch finder. See how here.
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