What ID documents do I need to take to a branch?
If you’re applying for an account in a branch, you'll need to show us 2 valid, original documents from the table below.
You’ll need to use separate documents to verify your identity and your address.
|Proof of ID documents||Proof of UK address documents|
|Full and valid UK or foreign passport||Full UK paper driving licence|
|Photocard national identity card*||UK or foreign bank/credit card statement – less than 3 months old and not printed from the internet. Store card statements aren’t accepted|
|Full UK paper driving licence||UK mortgage statement – less than 12 months old and not printed from the internet|
|A full UK or foreign photocard driving licence||Council Tax bill, payment book or exemption certificate – less than 12 months old|
|Benefit entitlement letter – less than 12 months old, confirming benefit payable at time of issue||Council/Housing Association tenancy agreement. Private tenancy agreements aren’t accepted|
|Blue disabled driver’s pass||Council rent book/card – showing a payment within past 12 months|
|Student ID card – to open youth/student accounts only. NUS and student union cards aren’t accepted||
Benefit letter/adjustment letter – less than 12 months old and addressed to you. The letter must confirm that the benefit was payable at the time of issue
|Letter/bill from utility company – less than 3 months old, except for water bills, which must relate to the current charging period. The letter/bill must confirm that you receive a service from the company and can’t be printed off the internet. Mobile phone bills aren’t accepted|
|TV Licence letter or Direct Debit schedule – less than 12 months old. The document needs to detail your name and address and confirm the existence of a TV Licence|
|UCAS Letter – for student/graduate accounts only. Less than 12 months old, showing offer of a place on a course in the current or next academic year|
If you can’t provide at least 2 of these documents, please call us on 0345 7345 345 to discuss the other options available.
* We accept centrally issued national identity photocards. Please note, we are therefore currently unable to accept Greek and Romanian national identity photocards.
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