How do I get a paper copy of my statement?

If you need a paper copy of your statement for proof of address or identification, eg for a mortgage or visa application, you can do this for free in Online Banking (if you’re registered). You’ll be able to view, download and print your statements.

If you only need to check your balance and transactions it's easy to view statements online or in the Barclays Mobile Banking app by selecting Barclays Cloud It under ‘Tools’.

  • Online banking

    If you’re registered for Online Banking, you can print a copy of your statement from June 2013 onwards through Barclays Cloud It. Click on the drop-down menu under your name and select ‘My Barclays documents’ under ‘My documents and messages’. You can then choose which statement you need and click on ‘Download’ to print a copy of it.

    Online Statements

    If you’re registered for Online Statements, you can easily download and print your statements. Select the account you want to print a statement from and then select ‘View statements’ under the ‘Quick links’ menu. You can then print a statement as you would any other document by choosing the ‘Print’ option under the ‘File’ menu or clicking on the ‘Print’ icon in the toolbar.

    If you’re not registered for Online Statements, you can set that up straight away in Online Banking. Simply log in and select ‘My preferences’ from the drop-down menu under your name on the homepage. Then click on ‘Statement preferences’. You’ll be shown a list of your accounts that are available for Online Statements – simply choose ‘Online’ for the account you want to register and you can download and print your statements right away.

  • By phone

    If you’re registered, you can order a paper copy of your statement through Telephone Banking for a £5 fee if you’re a Personal or Premier customer. There may be a fee for Business customers – please check the tariff of charges for your account.

    The statement will be sent to your home address within 5 working days. 

    Personal customers – call 0345 734 5345* 

    Premier customers – call 08009 24 7 365* 

    Business customers – call 0345 605 2345* 

     

  • Branch

    Print a statement through our self-service kiosks

    If you’re looking for a recent copy of your statement, you can use the self-service kiosks available in most of our branches to print off the previous 6 weeks’ transactions on your account free of charge. Your name and address will be included on the kiosk statement because some organisations will accept these as proof of address. For your security, only the last 4 digits of your account number will be shown on the statement.

    Ask for a copy statement over the counter

    If you can’t register for Online Banking, or you don’t have a printer at home, you can ask for a paper copy of your statement over the counter in any branch. If you’re a Personal or Premier customer, a £5 fee will be applied to your account each time you request this. There is no fee for Business customers.