Can I postpone my loan repayments for a month or two?
Unfortunately, our loan agreements don’t allow you to take repayment breaks.
In some cases, however, the payment date can be changed by up to 25 days after it was originally due (eg, a repayment date of 1 February could potentially be deferred to 25 February). You will be charged the additional interest if this happens.
If you’re experiencing financial difficulties, you should get in touch with us as soon as possible because we may be able to help you. You can either visit your local branch or call Telephone Banking, if you’re registered.
Personal customers – call 0345 734 5345*
Premier customers – call 08009 24 7 365*