If my fingerprint isn’t recognised, can I still access Barclays Mobile Banking?

With Fingerprint log in enabled for Barclays Mobile Banking, you’ll have 3 chances to authenticate using your fingerprint. 

If your fingerprint isn’t recognised, you’ll be asked to log in using your 5-digit passcode.

If your fingerprint continues to not be recognised you may need to re-add your fingerprint log in in your device settings.