What do I do if I’m having problems with my Premier Online Banking account?

If you’re having problems, you can call the Online Banking helpdesk on 0345 600 2323* (outside the UK dial +44 247 684 2063).

*Lines are open Monday to Sunday, 7am-11pm. Calls to 03 numbers use free plan minutes if available. Otherwise, they cost the same as 01/02 prefix numbers.