How do I get my Pingit account verification code?
I'm using the smartphone app to register my Barclays current account and I'm registered for PINsentry.
Once you've registered your mobile number and your account number, the Pingit app will provide a PINsentry challenge and response code. Enter your card into any PINsentry card reader, enter your PIN, press Respond and then follow the instructions to produce your verification code.
I'm using the Pingit smartphone app to register my Barclays current account and I'm registered for PINsentry but I don't have a card reader with me
If you don't have your PINsentry to hand, you can:
- Borrow someone else's card reader (this can be from another UK bank)
- Go to a Barclays branch and use a PINsentry card reader there (speak to a member of staff)
- Complete registration at a Barclays ATM. Select Pingit services from the main menu. You will be asked to enter your mobile number and the ATM verification (this will be have been provided within the app) once you have entered your PIN. Locate your nearest ATM with our ATM finder
I'm online and using the desktop site to register my current account that is not with Barclays
I'm online and using the desktop site to register my Barclays current account
When you register the details of the account you wish to use to send and receive payments, we will make a deposit of £0.01 to that account. The payment will appear on your bank statement with a reference beginning with pingit and ending with #. Check your statement as you normally would (online, on your mobile, over the phone, or in branch) to retrieve this reference and return to the registration process to enter it where prompted.
If you encounter any problems during the registration process, you can call the helpdesk on 0333 200 1012* .