Question 10 of 11 about PPI complaints information

I’ve already made a complaint about PPI. Can I make a complaint about PPI – Unfair Commission now, too?

If you’ve already received a full refund of PPI premiums, any commission paid would've been included and no further payment is due. You don't need to do anything else.

If you haven’t yet had a decision from us, or if we didn’t uphold your complaint, we’ll look to see if you were also affected by PPI – Unfair Commission. If you were, we’ll write to you and let you know what to do next.