How do I know a text message asking me to confirm a transaction is from Barclays?
We'll send you a fraud alert by text message if we need to check a suspicious transaction and have a valid UK mobile number for you. You can respond by text to let us know if it’s you making the transaction or to report fraud if you don’t recognise it.
Our alerts will detail the transaction and will ask you to reply only Y or N. They won’t ask for any personal details or security information, and you should never respond to any text asking for this.
We’ll never call you to tell you how to respond to a fraud alert text message.
Texts are free to reply to in the UK and will cost no more than a standard text from other countries.