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What are your bank working days?
At Barclays, these are Monday to Friday, except for bank holidays. You can find your branch’s opening times here.
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How can I get new chequebooks and paying-in books?
See how to order a new chequebook or paying-in book for your Barclays account. But we send replacements when you get near the end of your current ones.
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How do I access an account if I’ve been appointed as a deputy by the Court of Protection?
You’ll need to come into a branch to set up account access with a Court of Protection order. See
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What do I do if my card’s lost or stolen?
Let us know straightaway if your card is lost or stolen. You can do this in several ways – 24 hours a day, 7 days a week.
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I’ve ordered a replacement debit card, when will it arrive?
Your replacement card should arrive within 2 working days of you reporting your card as lost or stolen. Get more info here.
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How do I send money abroad?
You can make international payments online, over the phone or in branch. We’ll show you how here.
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Which branches offer the temporary debit card facility?
If you need to instantly replace your debit card, you can do this at any of the 267 branches that offer this service. Find out more here.
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How do I switch from online statements to paper ones?
We’ll take you through the steps to do this here.
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Do you provide left-handed chequebooks?
Find out how to request a left-handed chequebook for your Barclays account.
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I’ve ordered a replacement debit card, how do I contact you about it?
There are several ways to contact us if you've ordered a replacement debit card. See them here.
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