Help with The Barclays app Mobile PINsentry
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Log in to Barclays One
Log in to your Barclays One account and view your wealth in one place.
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How do I get an Online Banking membership number?
You’ll first need to be registered for Online Banking. You can find out how to do this and get your membership number here.
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The Barclays app features
Explore all the features that your Barclays Mobile Banking app has to offer – make payments and see
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Online banking How to make a payment
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What do I do if I’ve lost or forgotten my Online Banking log-in details?
You may be able to retrieve this online – it depends which part of your log-in details you’ve lost or forgotten. Find out more here.
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How do I change my address, phone number and email address?
Find out here how to change your details in Barclays Online Banking.
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Our guarantee for Online Banking and the Barclays app
Feel safe when banking online and on your mobile. Find out how our guarantee works to protect you and your money from fraud.
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What is ‘Visa Secure’ for online debit card payments?
Visa Secure (formerly known as Verified by Visa) helps protect your account against fraud and unauthorised use.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps,
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What should I do if I’m having problems logging in to Online Banking?
See where to get tips on logging in to Barclays Online Banking with PINsentry or the number to call
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