Help with Online Banking
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It's difficult to remember my Online Banking log-in details. What can I do?
You can save some Barclays Online Banking log-in details on your computer. See how here.
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What do I have to do to log in to Online Banking if I've previously saved my details?
If you've saved your details, they should automatically appear when you log in to Barclays Online
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Can I get free security software from Barclays to protect my computer or mobile?
Find out how you can get free Kaspersky security software through Barclays Online Banking here.
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What does the 'save your membership number and surname' tickbox do?
This means that you won't have to enter your details next time you log in to Barclays Online
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What is an Online Banking passcode and how do I get one?
This is a 5-digit passcode that you’ll receive in the post after you register for Online Banking.
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How quickly will my Online Statement appear online once it is due?
Find out how long it will take for an Online Statement for your Barclays account to appear
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Online Banking is changing
Explore our new-look Online Banking, designed to make your everyday banking quicker and easier.
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Using Online Banking
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I can’t log in to Barclaycard from Barclays Online Banking. How can I check my transactions, see my statements and make a payment to Barclaycard?
you can’t log in to Barclaycard from Barclays Online Banking
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How do I amend or manage a Direct Debit?
You can view and cancel Direct Debits in Barclays Online Banking, but you'll need to contact
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