Unsure what to search for? Other customers found these helpful.

A guide to buying your first home

The first step towards your first home

Our first-time buyer’s guide can make finding the right home easier

We’ve helped thousands and thousands of people buy their first home – taking them step by step through the process until the contracts are signed and the keys are in their hands. We’ve put what we know into this first-time buyer’s guide, explaining how it works and what you need to consider.

Your home may be repossessed if you do not keep up repayments on your mortgage.

  • What you need to do, and when
  • Understanding your options
  • We’re here to help – online, over the phone and in branch

Helpful tools

From calculating how much you could borrow to understanding an Agreement in Principle, we offer a wide range of tools and resources to help you on your journey to owning your first home.

Mortgage calculator

Get started online

Need some help?

If you want to know more about buying your first home, choose how you’d like to get in touch – online, in branch or over the phone. You can also browse our mortgage FAQs .

If you want help choosing the right mortgage for you, you’ll need to call us to speak to a mortgage adviser.

Talk to us online

Call us on

0800 197 10811

Visit a branch

Important information

1. Lines are open all day, every day – except during Bank Holidays and Christmas period, when lines may be closed at off-peak times. Call charges.