Mortgage support hub
Need help with your mortgage? Visit our support hub to get all the latest mortgage information and find out more about the government’s new Mortgage Charter.
Personal Banking
Personal Banking
Find your way around money
Whether you’re staying on top of your everyday spend, saving for tomorrow, or starting to plan for the future, we’re here to help make money work for you.
The rising cost of living
With prices on the rise, we’re here to help you stay on top of your money, budget better and find ways to cut back and save.
Fraud and security
Stay one step ahead of the criminals – learn how to protect yourself against fraud and scams. Find out what a money mule is, how cyber security works, and how to stay safe online.
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Ways to bank with us
The Barclays app
Take control of your money
Check your balance, send money and earn rewards on your mobile with the Barclays app.1
Bank online
Online Banking gives you quick, secure and convenient access to your accounts.
Banking from home
The handy way to manage your money. Here's how to take care of your money online and with our app – it's safe, secure and simple to use.
Supporting the needs of all our customers
Find out how we support personal current account holders who have additional needs and those in difficult circumstances.
You might be interested in
Discover subscriptions from your favourite brands
Start enjoying your favourite subscriptions through the Barclays app - from entertainment and fitness, to recipe boxes and home security discounts.
Pay in a cheque without paying us a visit
All you need is your smartphone
We’re always looking for innovative ways to make your life easier. Getting to a branch in opening hours isn’t always possible, so we’re pleased to tell you there’s a more convenient way to pay in cheques – anytime, anywhere.
Manage your debt
By consolidating your debts, you’ll get fixed personalised repayments and it’ll be easier to manage your finances. Browse our range of options to see what suits your needs. Subject to application, financial circumstances and borrowing history.
Collect loyalty rewards in your Barclays app
Leave your loyalty cards at home and earn loyalty points and rewards automatically when you pay with your Barclays cards at participating retailers.
Independent service quality survey results
Personal current accounts
An independent survey asked customers if they would recommend their personal current account provider to friends and family.
View full results for:
Great Britain
Northern Ireland
The Financial Conduct Authority also requires us to publish information about service. See the requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts.
Authorised push payment (APP) fraud rankings in 2022
Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account.
These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP fraud refunded
This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.
APP fraud sent per £million transactions
This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.
APP fraud received per £million transactions: smaller UK banks and payment firms
This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.
APP fraud received per £million transactions: major UK banks and building societies
This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.
