Personal Banking

Personal Banking

Find your way around money

Whether you’re staying on top of your everyday spend, saving for tomorrow, or starting to plan for the future, we’re here to help make money work for you.

We’re here to help if you have a residential mortgage with us

We’re supporting the new Mortgage Charter announced by the Government on Friday, 23 June 2023.

Visit our mortgage support hub to explore your options and ways to apply.


Mortgage support hub

Need help with your mortgage? Visit our support hub to get all the latest mortgage information and find out more about the government’s new Mortgage Charter.

Fraud and security

Stay one step ahead of the criminals – learn how to protect yourself against fraud and scams. Find out what a money mule is, how cyber security works, and how to stay safe online.

Ways to bank with us

The Barclays app

Take control of your money

Check your balance, send money and earn rewards on your mobile with the Barclays app.1

Bank online

Online Banking gives you quick, secure and convenient access to your accounts.

Banking from home

The handy way to manage your money. Here's how to take care of your money online and with our app – it's safe, secure and simple to use.

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Supporting the needs of all our customers

Find out how we support personal current account holders who have additional needs and those in difficult circumstances.

You might be interested in

Discover subscriptions from your favourite brands

Start enjoying your favourite subscriptions through the Barclays app - from entertainment and fitness, to recipe boxes and home security discounts.

Pay in a cheque without paying us a visit

All you need is your smartphone

We’re always looking for innovative ways to make your life easier. Getting to a branch in opening hours isn’t always possible, so we’re pleased to tell you there’s a more convenient way to pay in cheques – anytime, anywhere.

Manage your debt

By consolidating your debts, you’ll get fixed personalised repayments and it’ll be easier to manage your finances. Browse our range of options to see what suits your needs. Subject to application, financial circumstances and borrowing history.

Collect loyalty rewards in your Barclays app

Leave your loyalty cards at home and earn loyalty points and rewards automatically when you pay with your Barclays cards at participating retailers.

Independent service quality survey results

Personal current accounts

An independent survey asked customers if they would recommend their personal current account provider to friends and family.

View full results for: 

Great Britain

Northern Ireland

The Financial Conduct Authority also requires us to publish information about service. See the requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts.

Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account.

These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.

You can read the full report by visiting www.psr.org.uk/app-fraud-data

Share of APP fraud refunded

This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

APP fraud sent per £million transactions

This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.