Barclays accessible services
We want our products and services to be available to everyone, so have introduced ways to make banking with us easier if you have, or are impacted by, an impairment, disability or health condition.
As part of this, we can organise accessibility roadshows to demonstrate what services are available to make banking easier.
Beacons at Barclays
We’ve added new technology in our branches that help let us know if you might need extra assistance with your banking if you have a disability.
It’s available in selected branches right now, but we’re hoping to roll it out to everyone soon.
Understanding your needs
We want to make sure that all of our products and services are available to everyone, so have created options to make banking with us easier if you have, or are impacted by, an impairment, disability or health condition.
Services for those who:
- are blind or have sight loss
- are deaf, hard of hearing or have a speech impairment
- have mobility or dexterity impairments
- want a trusted person to help them with their banking
- have difficulty using words and numbers
If you think something is missing or we can improve anything, please call us or let us know in one of our branches .
Using our websites
Many people find that banking online is a convenient way to manage their money. So we’ve designed our website and Online Banking service to be easy for everyone to use.
We can help you find out how to change your computer's colour scheme, increase your text size and have tips on how to make browsing easier.
Share your ideas on everyday banking
At Barclays, we’re committed to putting our customers at the heart of everything we do. Help us build Your Bank by sharing your ideas and suggestions on what we can do to improve everyday banking.