
Recovery Loan Scheme
Supporting your business through the pandemic
We closed applications for this scheme on 13 May 2022. If you applied before then we’ll get in touch soon, there’s no need to call us.
We’re here to help your business get through this challenging time. Here are some of the ways we can help you manage your money and cashflow, access funding, and get government support.
We’ll update this page regularly with information about our products and government schemes as it becomes available.
You may be eligible for loans, tax relief and cash grants, whether your business is open or closed. Use this business support finder to see what support is available for you and your business.
The UK Government launched the Help to Grow scheme in 2020 to help set small and medium-sized businesses on a path to performance, resilience and long-term growth.
Information and advice to help your business going forward.
Here are some of the ways we’re helping you keep on top of your finances.
Each tab on this page includes information about our products and government schemes that might be suitable for your business.
Some sectors are eligible for the schemes shown below. You could also be eligible to apply for our products based on the size of your business. This section applies to retail, hospitality and leisure, high growth, charities, nurseries and estate agents.
Our products
Supporting your business through the pandemic
We closed applications for this scheme on 13 May 2022. If you applied before then we’ll get in touch soon, there’s no need to call us.
Supporting UK businesses during coronavirus
The Bounce Back Loan Scheme closed for new applications and top-ups on 31 March 2021.
If you already have a Bounce Back Loan with us, the quickest way to apply for Pay as you Grow is in Online Banking or the Barclays app.
If you want Pay as you Grow to start from your next loan payment, you need to apply at least 20 days before that payment is due.
The information below gives an overview of our products and services that you might be able to apply for, as well as guidance on the government schemes available. It applies to self-employed people, including sole traders and partnerships. We’ve also put measures in place to help our personal customers experiencing financial difficulty because of coronavirus.
Our products
Supporting your business through the pandemic
We closed applications for this scheme on 13 May 2022. If you applied before then we’ll get in touch soon, there’s no need to call us.
Supporting UK businesses during coronavirus
The Bounce Back Loan Scheme closed for new applications and top-ups on 31 March 2021.
If you already have a Bounce Back Loan with us, the quickest way to apply for Pay as you Grow is in Online Banking or the Barclays app.
If you want Pay as you Grow to start from your next loan payment, you need to apply at least 20 days before that payment is due.
The information below gives an overview of our products and services that you might be able to apply for, as well as guidance on the government schemes available. It applies to all small-to-medium-sized businesses.
Our products
Supporting your business through the pandemic
We closed applications for this scheme on 13 May 2022. If you applied before then we’ll get in touch soon, there’s no need to call us.
Supporting UK businesses during coronavirus
The Bounce Back Loan Scheme closed for new applications and top-ups on 31 March 2021.
If you already have a Bounce Back Loan with us, the quickest way to apply for Pay as you Grow is in Online Banking or the Barclays app.
If you want Pay as you Grow to start from your next loan payment, you need to apply at least 20 days before that payment is due.
This section is for businesses with a turnover of up to £6.5m. If your turnover is more than this, please visit our corporate website for details of the support available to you.
Our products
Supporting your business through the pandemic
We closed applications for this scheme on 13 May 2022. If you applied before then we’ll get in touch soon, there’s no need to call us.
Supporting UK businesses during coronavirus
The Bounce Back Loan Scheme closed for new applications and top-ups on 31 March 2021.
If you already have a Bounce Back Loan with us, the quickest way to apply for Pay as you Grow is in Online Banking or the Barclays app.
If you want Pay as you Grow to start from your next loan payment, you need to apply at least 20 days before that payment is due.
Help keep your business finances healthy
Develop your business money-management skills with our guides on managing cashflow and adapting to coronavirus.
Find out how you can manage your business finances, keep an eye on cashflow and do your everyday banking from home using Online Banking and the Barclays app. They’re safe, secure and simple to use.
Our webinars aim to help protect businesses by giving real insight into important subjects. They cover critical topics from risk and security to unlocking commercial opportunities.
By clicking on the ‘Barclays Business Webinar’ link you will be taken through to a third party website2.
Read our tips and hear how other businesses have adapted to the challenges of coronavirus
Learn how fraudsters can target your business
Stay alert to these types of scams
Read more about the different types of fraud and how to protect your business against them. We’ve also put together some fraud resources to help you stay safe from scams.
Barclays Eagle Labs have a programme of virtual events covering a range of topics from cashflow management to building resilience to help entrepreneurs and start-ups navigate these uncertain times. All events are free to attend and open to anyone.
Our Eagle Lab has loads of information about taking care of yourself and others during these extraordinary times.
We understand it’s a tough time for business owners at the moment. You might be feeling distressed and anxious, so we’ve put together some resources to help.
Here’s where you can find support on managing your money worries, and taking care of your mental wellbeing.
Visit our service status page for the latest updates on how our services are working.
To make sure we’re able to protect our customers and colleagues throughout the coronavirus outbreak, some of our branches will have different opening hours or be temporarily closed. Search for your local branch on our branch finder for the latest information.
The Barclays app3 and Online Banking are available 24/7, so it’s easy to stay in control of your money remotely. If you’re not already using our digital tools, register for Online Banking, or download the Barclays app by visiting your device’s app store.
We’re experiencing an unprecedented number of calls at the moment, which is having a big impact on our call waiting times. We’d be really grateful if you’d only call us if you’re worried about an immediate problem with your finances. That way, we can focus on helping those who are most vulnerable.
If you need to talk to us about a Coronavirus Business Interruption Loan, new lending, or a capital repayment holiday, request a call back instead of waiting in a queue.
We’ve launched a helpline for all our Business Banking customers impacted by the coronavirus situation. Call 0800 197 10864 between 8am and 8pm Monday to Friday (except bank holidays).
If you need help with your everyday banking or managing your business, you can still contact us in the normal way.
Call our UK-based Everyday Banking team. You might have to wait much longer than usual – please bear with us while we help as many customers as we can. Please call the relevant number
Annual turnover |
Number |
Lines open (excluding bank holidays) |
---|---|---|
Up to £1m |
0345 605 23455 |
Monday to Friday, 8am to 9pm Weekends 8am to 6pm |
£1m - £5m |
0333 202 74555 |
Monday to Friday, 8am to 7pm |
£5m - £6.5m |
0800 027 13214 |
Monday to Friday, 8am to 7pm |
Agriculture customers |
0333 202 74525 |
Monday to Friday, 8am to 7pm |
If you’re running your business remotely, you might need to change who’s authorised to manage your business bank accounts. Call us on 0333 202 74775 if you’d like to update the signatories on your account (also referred to as your business mandate). Lines are open Monday to Friday, 8.30am to 6pm.
We’ve put together a guide for Barclays.Net users [PDF, 238KB] to help you adapt your set up, including reviewing user access and checking users can log in remotely. If you need extra help, call 0800 027 13214. Lines are open Monday to Friday, between 8am and 7pm.
During this pandemic, looking after your own and your employees' health must be the top priority. If you have symptoms of coronavirus, it’s essential you follow the government’s latest advice to protect yourself and others. The government also has advice on the financial support available for individuals, businesses and the self-employed who are, or have been, affected by coronavirus.
You might want to think about who has access to your business bank accounts and make changes to your business mandate. A mandate is a set of instructions and a list of people in your business who are authorised to manage its bank accounts. People named on the mandate can manage everyday banking, including making payments, and sign up for products and serviceswhere appropriate. Call us on 0333 202 74774if you’d like to change your mandate. Lines are open Monday to Friday, 8.30am to 6pm.
If your employee has symptoms of coronavirus, it’s essential they follow the government’s latest advice to protect themselves and others.
The government has also published a host of guidance for employers and businesses on everything from managing employee absences to helping limit the spread of the virus. Small businesses will also be able to reclaim Statutory Sick Pay (SSP) that’s paid for sickness absence due to coronavirus for up to two weeks per employee. The government is working with employers over the coming months to set up the repayment system for employers. Make sure you keep records of all the SSP you want to claim for.
Government guidelines require employees to work from home wherever possible, which could also mean flexible hours and staff rotation. Barclays Eagle Labs has produced a helpful guide to effective remote working, plus tips on how to boost creativity between remote teams.
You might want to boost your business’s online presence during this time. Read our guide to boosting your digital skills to learn more about reaching your customer base online and building your brand through social media.
The National Cyber Security Centre has guidance on video conferencing security for organisations and individuals.
The government has produced a guidance document and compliance advice for businesses that are asked to close as part of further social distancing measures, including information on financial and business support. Before the end of April, all businesses will be eligible for grants from the Coronavirus Job Retention Scheme to cover a portion of workers’ salaries if a business has to furlough them as a result of the coronavirus situation.
The government will pay up to 80% of furloughed employees’ salaries, and employer National Insurance and pension contributions (up to £2,500 per month) as a grant. The pay will be backdated to 1 March 2020 and is expected to apply to employees made redundant because of coronavirus, who’ll eventually return to work, as well. The scheme will run for a maximum of three months and employees cannot work during that period. Read more about the financial support available to businesses.
Closing your business brings more than just financial challenges. When you’ve invested so much in your business – and your customers – closing your doors can be a big knock to momentum and your wellbeing. But you can try to stay connected with your customers, staff and business network through digital tools and social media.
There may be an alternative way to continue delivering your product or service to customers digitally, but if there isn’t, social media lets you stay in touch. You could even use the temporary closure to hone your skills, for example, by doing online courses. Barclays Eagle Labs has a host of content and resources to help you take care of yourself on its support hub.
Here are some ways you can help manage disruption to your supply chain during the current situation.
With many businesses now operating remotely and millions of people spending more time online, the government has launched Cyber Aware, to help you stay secure online throughout the coronavirus pandemic. Read their small business guide to help improve your cyber security quickly and easily.
Read our tips on how you could adapt your business during this challenging time.
If you’ve furloughed your staff, we’ve got some ways you can support them, whether they’re not working, planning their return or already back at work. Read our tips.