A wheelchair user points to a map in the middle of a busy city

Travelling without boundaries

Hassle-free, accessible travel

CEO and founder Angus Drummond talks about his inspiration for forming Limitless Travel, the challenges he faced and how winning our Social Entrepreneur Award helped him on his journey to success.

Tell us what Limitless Travel means to you.

Limitless Travel is more than a travel company. To be limitless is a mindset, it means to push yourself to experience things you didn't think it possible to achieve. We support people to see, achieve and experience the wonders that the world has to offer. We want everyone to be able to pursue their aspirations through travel.

How did Limitless Travel begin?

The idea came in 2015. I'd been working as a banker in London when I was diagnosed with muscular dystrophy, a muscle-wasting condition. I decided to quit my job and go travelling around the world and discovered the difficulties that people with disabilities face when they go on holiday. I wanted to create a company that not only enabled people to travel but actively encouraged them, empowered them and gave them the desire to want to explore the world we live in. Limitless fills the gaps that people with disabilities face when they want to go travelling.

What’s the secret recipe to achieving fast growth?

Firstly, having a strong and ambitious team behind you. Secondly, having the support of experts around you who can help guide you and offer you advice. Lastly, I think it's because we’re prepared to make bold decisions and take risks if it’s appropriate.

What challenges have you faced along the way and how did you try to overcome these?

One of the biggest challenges we faced was having very little experience of running a business. I was able to overcome that challenge thanks to the power and determination I had gained from my own personal journey.

You won the Barclays’ Social Entrepreneur Award in 2018. What do you think set you apart from the other nominees?

Limitless Travel has a strong social mission to revolutionise travel for people with disabilities. On top of that, we also have a very strong business model which has enabled us to grow rapidly over the past three years. I think both of these components make up what it means to be a social enterprise and that’s what set us apart from the other nominees.

Why did you choose Barclays?

I chose to work and bank with Barclays because I think they have a very progressive mindset when it comes to working with smaller businesses. The support that we get from them is unlike any other support we’d expect to receive from a bank when we’re this size. It has a fantastic network of individuals that we can connect with and who can really help support our growth and take us to the next level.

How have we helped your business?

We have a good relationship with our dedicated Relationship Manager, which is very important for a business like ours. When you’re growing fast, you often lack the expertise and understanding of what's going to come in the future. Your Relationship Manager can take the time to understand your business and help connect you with individuals and partnerships in the Barclays network that are able to support you in the future. This has really helped us to shape the business and get our next round of investment.

What does the future hold for Limitless Travel?

We have ambitious growth plans for the future of Limitless Travel. We’re looking to consolidate our place in the UK market before we expand globally and become an international travel business that enables people with all disabilities to travel the world. We plan to launch an online booking platform which will enable people with disabilities to book their holidays online for the first time. This has never been done before. So we’re really pioneering the way in accessible travel.

What’s the next big challenge for your business?

The next big challenge is to ensure our financial stability and success and to create a good foundation for the future. Barclays’ support is helping us to understand how to minimise our growing costs and increase our financial stability and security.

What tips would you give to other entrepreneurs starting out on their business journey?

The future can be very uncertain and it's often difficult to know what to do. The best thing to help with that is to surround yourself with good people and experts who can help guide you on your journey. I’d also say be bold and take risks. 

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