WEBVTT 1 00:00:02.920 --> 00:00:04.560 Barclays Online Banking 2 00:00:05.000 --> 00:00:06.760 How to make a payment 3 00:00:10.320 --> 00:00:13.400 It's easy to make a payment with Online Banking. 4 00:00:13.800 --> 00:00:17.720 Firstly, make sure you have a PINsentry device to hand. 5 00:00:17.760 --> 00:00:22.440 If you don't don't have a physical PINsentry and are registered for the Barclays app... 6 00:00:22.440 --> 00:00:26.640 ...you can use mobile PINsentry to authenticate your payments. 7 00:00:28.160 --> 00:00:31.280 On the homepage click on ‘Pay’. 8 00:00:31.280 --> 00:00:36.200 Then select the account you want to make the payment from in the drop down menu. 9 00:00:36.920 --> 00:00:39.640 Next, click 'Pay someone new'. 10 00:00:39.880 --> 00:00:43.240 Tell us who you are paying, a person or a business. 11 00:00:43.720 --> 00:00:47.760 If you're paying a company, click 'Search our verified companies'. 12 00:00:48.040 --> 00:00:50.360 Start to type to search for a business. 13 00:00:50.960 --> 00:00:53.960 As you type you'll see businesses you can select from. 14 00:00:54.200 --> 00:00:56.480 Select the bill you wish to pay. 15 00:00:56.720 --> 00:01:00.400 If you're paying a person, add the account holder's name here... 16 00:01:00.880 --> 00:01:03.480 ...their sort code and their account number. 17 00:01:04.040 --> 00:01:07.120 We'll then check the details with the recipient's bank. 18 00:01:07.520 --> 00:01:12.880 You can search 'Confirmation of payee' on the Barclays website for more information. 19 00:01:13.880 --> 00:01:17.200 Next, enter the amount of the payment you'd like to make... 20 00:01:18.880 --> 00:01:23.160 ...then tell us if you'd like to make the payment now or at a later date. 21 00:01:24.000 --> 00:01:27.840 Add a payment reference that you'll both see on your account. 22 00:01:28.520 --> 00:01:30.920 Choose the ‘Payment purpose’. 23 00:01:32.480 --> 00:01:37.000 Then, if you've read the information about fraud and scams and are happy... 24 00:01:37.160 --> 00:01:40.160 ...tick the box and then click 'Continue'. 25 00:01:40.160 --> 00:01:45.320 Check the details of the payment are correct and if you're happy, click 'Pay'. 26 00:01:45.360 --> 00:01:48.320 You'll now need a PINsentry device. 27 00:01:48.360 --> 00:01:50.320 Make sure you have the correct card... 28 00:01:50.320 --> 00:01:54.360 ...that ends with the 4-digits that you will find displayed here on your page. 29 00:01:55.320 --> 00:01:59.720 Insert it into a PINsentry device and press ’RESPOND’. 30 00:02:00.920 --> 00:02:04.040 Then type your card PIN and press 'ENTER'. 31 00:02:05.080 --> 00:02:09.000 Enter the 8-digit challenge number displayed on your computer screen here.... 32 00:02:09.000 --> 00:02:12.840 ...into your PINsentry device and press 'ENTER'. 33 00:02:14.120 --> 00:02:18.720 You'll then receive an 8-digit code on your PINsentry device. 34 00:02:18.920 --> 00:02:22.840 Type in your 8-digit code, then click ‘Confirm’. 35 00:02:24.360 --> 00:02:29.440 If you wish, you can click 'Download' or 'Print' as a record of your payment. 36 00:02:29.440 --> 00:02:30.840 And there you go.