WEBVTT

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Barclays Online Banking

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How to update your personal details

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It's easy to update your personal details
with Barclays Online Banking.

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Select 'Profile' from the top of the homepage.

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Then 'Contact details' from the
'Personal details' section.

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To update your email address or phone number,
scroll down the page.

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Enter your new email address
and enter it again to confirm.

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Then tap 'Save'.

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It's the same process to update your
phone number.

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To edit your address, you’ll need your PINsentry device.

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This could either be a physical PINSentry,

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or mobile PINSentry on the Barclays app.

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Select ‘Edit Address’.

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Enter your postcode.

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Click ‘Search’ and enter your house number

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and select your new address.

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If you’re happy with the details, click ‘Next’.

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Then enter the date you moved into the property.

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Please note you should only change
your address once you have moved.

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Review the details and if you’re happy, click ‘Next’.

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You’ll now need to verify it’s you making this change
by completing PINsentry authentication.

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And that's it,

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updating your personal details
made easy with Barclays Online Banking.