Barclays Online Banking
How to reset your passcode and memorable word
It's easy to reset your Online Banking passcode.
To start click ‘Log In’.
Next, type in your surname as it appears on your account.
Then select one of the options and type in your details.
Click ‘Continue’.
Then click ‘Don't know your passcode?’
Enter your date of birth.
Now select the type of account you have
and enter your account details,
followed by your 3-digit security code.
Next, click ‘Continue’.
This screen provides you with two options to reset your passcode.
For this example, we'll choose ‘Send me a text message’.
If you have more than one mobile number,
select the one you'd like us to send the text message to
and click ‘Continue’.
You should then receive a code by text to your mobile phone
but if there are any issues, select ‘Request another code’.
Next, click ‘Continue’
and enter your new passcode twice.
You'll now need a new memorable word that you'll need to enter twice.
Finally, click on ‘Confirm Passcode’
and you can now use these new details to login.