WEBVTT

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Online Banking. How to make a payment.

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It's easy to make a payment with Online Banking.

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Firstly, make sure you have
a PINsentry device to hand.

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If you don't have a physical PINsentry
and are registered for the Barclays app,

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you can use mobile PINsentry
to authenticate your payments.

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On the homepage

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click on 'Pay'.

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Then select the account you want to make
the payment from in the drop down menu.

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Next, select who you'd like to make
the payment to an existing payee,

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someone new or a company.

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If you're paying a company
their details may automatically appear,

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just start typing their name.

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If you're paying someone new
add the name of the person you're paying

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and their account details.

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Once you've added all the details, we'll
check them with the recipient's bank.

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If the details match, we'll
confirm the details are correct.

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If the name doesn't match,
other responses may occur.

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You can search 'Confirmation of payee'

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on the Barclays website
for more information.

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If the details match tap 'Continue'.

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Next, enter the amount
of the payment you'd like to make.

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Then tell us if you'd like to make
the payment now or at a later date.

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Add a payment reference that you'll both

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see on your account,
choose the 'Payment purpose'.

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Then if you've read the information about

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fraud and scams and are happy
tick the box and then click, 'Continue.'

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Check the details of the payment
to correct and scroll down.

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You'll now need a PINsentry device.

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Make sure you have the correct card

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that ends with the 4-digits that you
will find displayed here on your page.

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Insert it into a PINsentry device.
Press 'RESPOND',

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then type your card PIN into the PINsentry
device and press 'ENTER'.

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Enter the 8-digit challenge number
displayed on your computer screen here

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into your PINsentry device
and press 'ENTER'.

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You'll then receive an 8-digit
code on your PINsentry device.

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Enter this 8-digit code
into the window here, click on 'Confirm',

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and your payment will be made
with your receipt displayed here.

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And there you go.