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Barclays Online Banking

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How to report a lost or stolen debit card

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It's easy to report your card lost or
stolen with Barclays Online Banking.

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Start by clicking 'Report damaged, lost or stolen card'
from the quick links section

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or by going to the 'Manage accounts' tab.

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Then select 'Report a damaged, lost or stolen card'
from the 'Card services' section.

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Select the account your card is on

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and if you have more than one card
on that account

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choose the one that's
missing so we can block it.

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Then tell us if the card was lost or stolen.

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Now tell us the country where the card went missing.

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The city or town

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and an approximate location.

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Select a date and time

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and if your PIN is known by anyone other than yourself.

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Check through the information you've entered
and if you're happy, click on 'Block card now'.

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Now that your card has been
reported as lost or stolen

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select if you'd like to order a replacement card.

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Check your delivery address is correct.

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Click 'Next'.

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Check your details and click
on 'Confirm new card order'.

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Your new card is on its way and will
be with you within five working days.