WEBVTT

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Welcome
to this Submit IT customer tutorial.

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We've created this short tutorial
to help you upload documents

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relating to your application and e-sign
any declaration sent to you.

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Before we get started, please

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make sure the device of your choice
is working properly.

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Ok, let's get started.

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You will receive an email from Barclays
Bank alerts.

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This could go into your spam
or junk folder.

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It's best practice
to use a personal email address,

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as some business email addresses
may have settings that block receipt.

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Firstly, copy this reference number

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or write it down to enter manually.

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Click on the link embedded in the text

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to open the Submit IT site.

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Paste or write your reference number

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in the box provided and complete
the confirmations requested.

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Then click continue.

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Next, you'll

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need to enter your postcode
without any spaces.

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This will be your current postcode
and not for any new property

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that you're looking to purchase,

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then click continue.

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Select your mobile number from the options
provided and click continue.

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You'll then receive an authorisation
code via

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SMS text message,
so please have your mobile phone to hand,

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if you're accessing this page on
the same mobile the SMS has been received,

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when you click in the box,
the code will automatically be added in.

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If not,
make sure you carefully type it in.

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Please note the code must be entered
within ten minutes of receipt

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or it will expire
and a new one will need to be generated.

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Any documents that your advisor has sent
to you can be viewed and downloaded here,

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and any that require
an electronic signature can be signed here

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A list of the

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documents required will be listed here.

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You can now upload the documents
relating to each request type.

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So a few things to remember.

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Be sure to attach the correct document
to the relevant label.

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Click the Plus button to add
multiple documents for the same type.

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For example, latest three months payslips.

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Each file has a five megabyte limit.

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PDF format is best.

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If you are uploading a photo
such as a JPEG file, please

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ensure that the photo is clear, legible
and shows the whole document.

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All requested documents must be uploaded

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before you can continue.

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Now that you've uploaded your documents,
you may be requested to sign disclosures,

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which is completed through
another system called DocuSign.

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This request will send a new email
to you, for you to action.

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At this
point, you'll receive another email.

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Select the "Click Here"
link to access the DocuSign system.

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Tick the agreement and click Continue.

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Please read the information provided

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and if you're happy to proceed, type
in your name to electronically sign.

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Repeat the process of typing your name
for any further places

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to electronically sign.

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This screen
then shows you how to access the documents

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that you've e-signed. When you're finished,
you can then close this window.

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If you see this message.

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It's because the second applicant
has not e-signed the documents.

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Please ask them to check their email
for the DocuSign link

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and follow the same steps.

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Once all applicants have signed,
you can come back to this page

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and then continue.

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You should now
have successfully completed this process

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and be ready for the next steps
in your mortgage journey.

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Thank you for
watching this tutorial video.