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The Barclays app

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How to register for the Barclays
app as an Investments customer,

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who does not have a Barclays current account

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If you’re an Investments customer,

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with Smart Investor or Plan and Invest,

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you can register for the Barclays app

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even if you don’t have a Barclays current account.

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Start by downloading the app

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from the Google Play
or Apple App store.

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Open the app and then tap ‘Register for the app’.

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Set up a passcode which you’ll need to enter twice.

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Follow the tips to keep your account safe.

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Next, read the Terms and Conditions

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and if you’re happy,
tap to accept them.

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To register with your investment account details,

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select the ‘Register another way’ option and tap ‘Next’.

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To register for the app,
you’ll need a mobile number

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and a form of identification such as
a driver's license or passport.

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If you have these to hand, tap ‘Continue’.

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Enter your details.

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Then tap to confirm they’re correct.

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You may be asked for your
account specific information

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if you have multiple account types with us,

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otherwise we’ll proceed to
ask for your mobile number.

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Select ‘Barclays Investment Account details’.

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Then choose whether
you’re a ‘Smart Investor’

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or a ‘Plan and Invest’ customer

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and enter your account number.

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Enter your mobile number.

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We’ll now text you a 6-digit code
which you’ll need to enter here.

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Next, we’ll need to check your ID.

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Select the type of ID you’d like to use,

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for example, your passport.

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To take a photo of your ID, tap here

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and follow the prompts onscreen.

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Tap ‘OK’ to allow access to your camera.

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Then, holding the phone over the edge
of the ID page of your passport,

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tap here to take a photo.

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If the details are clear in
the picture, tap here,

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or here to try again.

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To make sure no one’s impersonating you,

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we’ll now need you to video yourself
performing two basic actions.

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Tap here to allow access to your microphone.

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Position your face in the oval
and tap the record button.

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Now say each number out loud.

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Then, look over your right
shoulder and back again.

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When you’ve finished,
tap here to stop

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and here to submit and continue.

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After a successful check,
you’ll see this confirmation screen.

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Enter a word or phrase to greet you,

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so you’ll know that you’re using
the genuine app each time you log in.

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Enter your 5-digit passcode to confirm.

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Finally, choose your notification preferences

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and you’re all set up.

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You’ll now be taken to the homescreen,

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where you’ll be able to view your investment balance here.

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You can find documents and
statements for your Investment Accounts

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via the ‘More’ option at the foot of the screen.

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You can tap on your investment
balance to view any holding

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or investments you may have.